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NDIA Digital Inclusion 101 - December 2022 (webinar recording)
Published on: January 23, 2023
Digital inclusion practitioners have been working to end the digital divide for decades, creating their own community, definitions, resources, and gaining knowledge of what works and doesn’t. In this webinar, U.S.-based National Digital Inclusion Alliance provides a detailed overview of Digital Inclusion.
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I asked ChatGPT about digital inclusion. It did pretty well.
Published on: December 14, 2022
You’ve probably seen people post about the latest AI media darling, the AI chatbot ChatGPT. AI is here, is coming, will impact our work, all of that. So it makes sense to try things out from time to time, to see how they can actually help our work. I’ve done that previously. And, when I saw Andrew Griffith try it out on immigration and citizenship questions, with good responses, I decided to try it out on digital inclusion questions.
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Revisiting Digital Inclusion: A Survey of Theory, Measurement and Recent Research (2022)
Published on: December 12, 2022
This paper sets out a framework of core components of digital inclusion - including access/use, quality of access/use, affordability, and digital skills - and briefly considers policy implications.
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The future of digital/hybrid service delivery (hint: it's digital inclusion)
Published on: November 8, 2022
I was invited to be part of an Access Alliance Fireside Chat about Digital Inclusion during their staff professional development day. I was honoured to speak and discuss with Ibukun Abejirinde who is doing super interesting research on virtual care and Newcomers, and Jay Shaw, who is also doing super interesting and relevant work and research on virtual care technologies and new models of integrated care. These are my speaking notes.
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Odin: Digital Inclusion in a Pandemic Situation (webinar recording)
Published on: October 6, 2022
In this May 13, 2022 webinar, presenters who previously worked with the Norwegian Labor and Welfare Administration and Oslo Municipality shared and discussed major learnings from the Odin project, a digital conversation and communication platform developed for immigrants with limited language and computer skills.
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Affordability & Trust: Tips for Impactful Digital Inclusion Work (webinar recording)
Published on: October 6, 2022
In this October 5, 2022 webinar panelists discuss the implications of EveryoneOn’s recent U.S. research (a 3-part series on broadband adoption among low- and lower-middle income households during the pandemic) and National Digital Inclusion Alliance's (NDIA) digital equity guides and toolkits, including an introduction to some new resources.
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Digital Inclusion 101 (webinar recording)
Published on: October 5, 2022
In this October 4, 2022 webinar, Pamela Rosales, National Digital Inclusion Alliance (NDIA) training and community engagement manager, and Tsion Tesfaye, senior research and policy manager, lay the foundation for your digital equity knowledge.
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Digital Inclusion week 2022
Published on: October 3, 2022
I'm going to spend the week writing and sharing information and articles about digital inclusion, with a focus on our sector. I'll share on my site and on LinkedIn, so let's chat there if you find what I'm sharing interesting. I encourage you to share what you or your organization is doing about Digital Inclusion.
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Digital Champions – Bringing a Digital Inclusion and Equity Initiative to the Canadian Settlement Sector
Published on: June 25, 2022
As part of the ACS-Metropolis Institute's Envisioning the Future of the Immigrant Serving Sector project the Digital Champions pilot will bring this Digital Inclusion and Equity initiative to the Canadian Settlement Sector. 
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