Category: innovation

This 2021 Pathways to Prosperity conference workshop asked As we consider what is normal in a post-pandemic world, what have we learned about the long-term effectiveness of our adaptations, and for whom? What kind of social support can volunteers provide to help with this transition?

This 2023 ARAISA webinar is a presentation of the Wired: Evaluating Settlement Online (WESO) Toolkit. It focuses on key areas for settlement services, like capacity building, quality assessment, data analysis, and resource allocation.

This Pathways to Prosperity 2023 conference workshop examines the hybrid service model combining remote and in-person service delivery that developed during the pandemic.

This 2022 webinar from the Toronto South Local Immigration Partnership’s Newcomer Services Collaboration Working Group focuses on programs that have shifted to hybrid delivery, promising practices, and new and specialized functions on popular virtual platforms such as Zoom, Discord, and WhatsApp.

This 2-day CERC Migration, Toronto Metropolitan University workshop brought together leaders in the settlement sector that have adopted Artificial Intelligence (AI) in their communications and service delivery practices in order to deliver programs to targeted audiences.

In February and March 2023 IRCC ran sector consultations "to outline and seek feedback on departmental priorities for CFP 2024, in addition to asking partners what’s currently working well in the settlement and resettlement sectors, as well as key opportunities for improving services for clients." Like me, you may not have heard that these consultations occurred. Like me, you may have not seen the report. So here it is.

Three years ago we surveyed the Canadian immigrant and refugee-serving sector during the first month of working remotely as a result of COVID-19. Take this follow-up survey to tell us how you are doing, both individually and organizationally.