Category: digital literacy

The use of AI notetakers and AI scribes in the context of community, human, and health services has come up as an area of excitement and concern. Many people are starting to use them and there are concerns about privacy, control over meeting notes and artefacts. Many have been using them without having any policies in place. There is a desire to have some useful and practical guidelines and policies in place. In this article I'm providing some useful articles and sources that I have found to provide an overview of the issues that service providers should be aware of.

Organized by ARAISA and the Société Nationale de l’Acadie (SNA) these May 2024 Cybersecurity and Data Protection webinars aim to raise awareness of privacy and data security principles, focusing on safeguarding client information and complying with provincial privacy laws. Both webinars are useful for all. Part 2 covers specific Atlantic region legal frameworks.

These May 2024 AMSSA webinars AMSSA covered techniques for securing sensitive information, highlighting case studies of standard operational principles as well as the consequences of data breaches, and the legal framework of digital security in the settlement sector in B.C., as well as the legal responsibilities of organizations and individuals. While legal and regulatory frameworks are B.C.-focused there is also discussion of national legislation and there is much in these webinars on privacy and security principles, and best practices relevant for all Immigrant and Refugee-serving organizations.

If your organization handles personally identifiable information of any kind, you have likely heard of a Privacy Impact Assessment (PIA) – a risk assessment framework used to identify and mitigate privacy risks. But do you know who needs to complete one, and who needs a PIA to avoid serious damage to their organization? This May 2022 HelpSeeker session has useful information for you.

Here is an overview of key privacy and security considerations we should be aware of and keep in mind when providing online and hybrid services to Newcomers.

NorQuest College created these elearning modules as SCORM packages which you can link to or embed on your websites and Learning Management Systems (LMS). On this page, I have embedded their Module 3 Unit 2: Digging Into Disinformation, to show you how you could embed a module into one of your web pages.

In this October 25, 2021 webinar, Dr Ann Cavoukian presented the 7 Foundational Principles of Privacy by Design.