Refugees and Robots versus Recruitment: Integrating Artificial Intelligence into Refugee Employment Services of Canada (2024)
Published on: October 25, 2025
The study investigates whether artificial‑intelligence (AI) tools can help Canadian settlement agencies deliver higher‑quality employment services to refugee clients, moving them from “survival” jobs toward work that matches their prior qualifications.
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Bridging the AI Divide (webinar recording)
Published on: October 23, 2025
These recordings are from the Toronto Public Library's October 2025 Digital Expo - Bridging the AI Divide. This event brought together industry leaders and local agencies to discuss responsible technology use, privacy and online safety, digital citizenship and innovation in the age of AI.
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2025 Sector Consultation on IRCC Program Renewal
Published on: October 23, 2025
Apparently, this survey may close tonight so here it is with some comments from me. Context? From IRCC's slide deck: "The purpose of this presentation is to solicit your early thoughts and co-generate ideas about how we can adapt the Settlement and Resettlement Programs to better suit the needs of clients over the next few years in a context of reduced funding and lower immigration levels."
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WES Weekly Roundup October 15, 2025
Published on: October 15, 2025
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Discriminatory and devastating’: New Ontario rule for medical residency that would exclude most immigrant physicians sparks outrage, REPORT| Canadian international student policy at a crossroads, Liberals introduce 2nd border bill with aim to quickly pass less controversial measures, OPINION | Ottawa narrows the private path for settling refugees, and more.
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WES Weekly Roundup September 17, 2025
Published on: September 17, 2025
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Are temporary foreign workers taking young Canadians' jobs? Here's what experts think, Not Just Another Internship: The International Student WIL Experience, Federal agencies fumble privacy safeguards on asylum system revamp, risking refugee data, Canada’s new immigration bill seeks power to cancel or suspend applications and documents. Experts say these are the groups likely to be targeted, and more.
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Digitized Divides - a Tactical Tech series revealing the trade-offs of a tech-dependent world
Published on: July 8, 2025
It's true that I often write about the upside of using technology in Settlement work. I do focus heavily on ethical issues and safeguards in my writing. Perhaps I don't spend enough time sharing useful resources to help guide us in these areas. Especially resources that take a deep dive into the underbelly of the tech world to remind us that we need to be creating not just consuming technology in our work. Tactical Tech is an organization whose work you should be aware of and following. This essay is part of their Digitized Divides series, a multi-part series about technology and crisis.
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The promise of technology in Newcomer Settlement Services - looking back over the past few years
Published on: July 4, 2025
While Artificial Intelligence (AI) is a significant aspect of how we look at digital transformation in the sector right now, too much of our focus is on AI. In this piece, I'm offering an AI-generated summary of 30 webinars (yes, 30) conducted over the past 4-5 years. The cover a broad scope of digital transformation within the settlement and immigrant-serving sector.
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Environmental Scan: Application of AI in Settlement Services (2024)
Published on: June 30, 2025
This environmental scan provides a detailed, sector-specific overview of AI adoption in Canadian settlement services, highlighting both the promise and the challenges of integrating AI in a human-centered, ethical, and collaborative manner. It provides actionable recommendations for organizations, policymakers, and researchers, and sets the stage for future work in this evolving area.
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Responsible artificial intelligence in international migration management: Legal and practical considerations (2025)
Published on: June 27, 2025
This article examines the use of artificial intelligence (AI), including generative AI, in the management of international migration. It explores the legal and practical considerations for responsible AI implementation by governments, focusing on transparency, regulatory frameworks, and the protection of migrants’ rights.
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