Publication Author information

Hanna Krasnova

Hanna Krasnova has joined the University of Potsdam in Germany as a Professor for Information Systems, especially Social Media and Data Science in 2015. Before, she was an Assistant Professor at the University of Bern in Switzerland. In her research, she addresses the issues of social, individual and enterprise value of the emerging Social Media applications. She is the author of over 60 research articles published in the Information Systems Research (ISR), Journal of Strategic Information Systems (JSIS), Journal of Information Technology (JIT), Journal of Wirtschaftsinformatik (WI / BISE), and International Conference on Information Systems (ICIS) as well as other IS conferences. The paper she co-authored “It’s All About Networking! Empirical Investigation of Social Capital Formation on Social Network Sites” has received the second runner best paper award at the International Conference on Information Systems (ICIS 2011) in Shanghai, China. Her recent research about Facebook envy has been awarded the Best Paper Award at the International Conference on Wirtschaftsinformatik in February 2013 and has been covered by all major news outlets worldwide, including CNN, NBC, REUTERS, and over a hundred other outlets around the globe. Hanna has also been awarded a prize from the Dalle Molle Foundation for her research ideas on the link between Social Media use and depression among adolescents. Currently, Hanna is a principal investigator at the German Internet-Institute, leading the research projects on “Digital Technologies and Well-Being” and “Digital Integration” (

In terms of her contribution to the research community, Hanna is currently serving as a Doctoral Consortium Co-Chair at the European Conference on Information Systems (ECIS) 2018, and is a member of the ECIS standing committee - Region 2 Board. She is also currently a co-chair for the ECIS 2018 track “Social Media in Business and Society”. Furthermore, Hanna has been chairing tracks at ECIS 2017, WI 2017, ECIS 2016, ECIS 2015, and ECIS 2013. In December 2016 Hanna has served as a mentor at the Junior Faculty Consortium at the International Conference on Information Systems (ICIS 2016) in Dublin.


Leveraging Technology for Refugee Integration: How Can We Help? (2016)
Published on: August 12, 2020
The question of how ICT can be deployed for refugees’ integration is difficult one to answer. This panel looked at how the knowledge accumulated by the IS community can be leveraged to design targeted technological solutions to tackle this crisis and avoid the potential risks associated with it.
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E-Learning as a Means of Social Inclusion: The Case of Syrian Refugees in Germany
E-Learning as a Means of Social Inclusion: The Case of Syrian Refugees in Germany
Published on: February 22, 2020
Due to the unprecedented dependency of refugees on ICT, the authors investigate how e-learning can be used to support refugees in the integration process and contributes to their social inclusion into the host country.
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Understanding the Role of ICTs in Promoting Social Inclusion: The Case of Syrian Refugees in Germany
Published on: June 22, 2017
Based on the capability approach, study findings reveal dependencies between properties of ICTs and their use, ICT-enabled capabilities relevant for refugees, and the corresponding contribution of ICTs to the processes of social inclusion.
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Leveraging Technology for Refugee Integration: How Can We Help?
Published on: December 22, 2016
With a challenge of integrating refugees into hosting societies comes the question about the role that ICTs could play in the ongoing integration efforts. Indeed, unprecedented reliance of refugees on technology, especially smartphones, is an important distinction of the current refugees’ crisis.
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