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A guide to digital maturity assessments (2019)

Posted on:
August 12, 2021

What is this research about?

This guide is intended to support those in charities and other social sector organizations to navigate the landscape of digital maturity frameworks and diagnostic tools.

What did the researchers find?

Researchers outline what you need to know about digital maturity assessment tools. It also recommends 8 key frameworks that are worth exploring and comparing, depending on your areas of interest and your organizations’ size. It gives an overview of how they work and what they include so that you can determine which are most relevant and helpful to you.

These recommendations are based on research by Think Social Tech, Innovation Unboxed and CAST in April - July 2019. This involved a comprehensive mapping exercise of digital maturity
frameworks, followed by a thematic analysis of the contents of the 50 unique frameworks they found. This process enabled them to identify which tools are well designed, comprehensive, targeted at specific audiences or needs (such as small or large charities) or evidence based.

Additional resources:

Digital Maturity Mapping in the Charity Sector - additional background info

Digital maturity in the charity sector - infographic

Digital maturity in the charity sector - infographic

 

Summary

This guide is intended to support those in charities and other social sector organizations to navigate the landscape of digital maturity frameworks and diagnostic tools.
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