Publications - Sector Capacity

Publications categorized as sector capacity include research that is sector-facing.
These reports, articles, & studies are about the sector.

Capacity, Professional Development, Standards

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Client/User Experience/Design (Design thinking)

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Data, Feedback, Outcomes, Case Management

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Digital Service Provision

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Ethics, Guidelines, & Regulatory Frameworks

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Evidence-based Policy

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Immigrant and Refugee-serving Sector

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Digital Service Provision

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Information & Communications Technology (ICT)

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Iteration, Innovation, & Novelty

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Language Innovation

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Learning from Other Jurisdictions/Sectors/Industries

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Management & Leadership

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Iteration, Innovation, & Novelty

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Privacy, Security, & Encryption

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Settlement Workers (front-line)

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