Publications, Research & Reports

Migrants Use Social Media Information in Migration Decision-Making
Smart Refugees: How Syrian Asylum Migrants Use Social Media Information in Migration Decision-Making
Posted on: February 22, 2020
This article discusses social media use by asylum migrants prior to and during migration. This study is based on in-depth  interviews with 54 Syrian asylum migrants who recently obtained refugee status in the Netherlands.
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The Importance of Mobile for Refugees: A Landscape of New Services and Approaches
By:
GSMA  
Posted on: February 22, 2020
There are wide-ranging lessons that can be shared across sectors and regions on the challenges and opportunities of providing mobile connectivity and services to this segment of the population which will be explored in this report.
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Integration Barriers and Information as a Solution: Report Based on Literature Covering 2005-2011 Inclusive
Integration Barriers and Information as a Solution: Report Based on Literature Covering 2005-2011 Inclusive
Posted on: February 22, 2020
This report is a synthesis of recent literature on how information can be used to address settlement and integration barriers experienced by newcomers to Canada.
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Syrian Refugee Youth Use Social Media: Building Transcultural Spaces and Connections for Resettlement in Ottawa, Canada
Syrian Refugee Youth Use Social Media: Building Transcultural Spaces and Connections for Resettlement in Ottawa, Canada
Posted on: February 22, 2020
In this paper, the authors examine the role of social media in facilitating and building transcultural communication and connections for forced migrants in today’s contexts of resettlement. The authors' focus is on recently resettled Syrian refugee youth in Ottawa, who arrived in Canada as part of a federal government resettlement initiative in 2015-2016.
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E-Learning as a Means of Social Inclusion: The Case of Syrian Refugees in Germany
E-Learning as a Means of Social Inclusion: The Case of Syrian Refugees in Germany
Posted on: February 22, 2020
Due to the unprecedented dependency of refugees on ICT, the authors investigate how e-learning can be used to support refugees in the integration process and contributes to their social inclusion into the host country.
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Supporting Recent Immigrants In Their Effort To Access Information On Health And Health-Related Services: The Case Of 211 Toronto
Posted on: December 17, 2019
This study examines the importance of access to information about health and health-related services as an enabler of access to health care, in a highly multicultural setting.
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Final Report for the Print Campaign to Promote Newcomer Information Centres, Findhelp Information Services, & Settlement.org
Final Report for the Print Campaign to Promote Newcomer Information Centres, Findhelp Information Services, & Settlement.org
Posted on: December 17, 2019
Jangles Productions was contracted by Citizenship and Immigration Canada Ontario Region in August of 2009 to conduct a print campaign to promote three settlement services.
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The Internet as Effective Medium for Distribution of Integral Information to New Immigrants
Posted on: December 12, 2019
This Scoping Review discusses the effective use of the Internet for the provision of integral information to new immigrants.
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Moving into a technology land: Exploring the challenges for the refugees in Canada in accessing its computerized infrastructures
Posted on: July 3, 2019
While a growing body of literature in HCI [human-computer interaction] is focusing on the initial needs of the refugees soon after their migration, most challenges associated with the long-term process of their integration with the host communities using technology have still remained understudied. This work builds on a 3 year-long fieldwork with the refugees in Canada, extended observations, and interviews with 26 participants (19 refugees, 4 refugee sponsors, and 3 refugee workers) to illustrate how refugees encounter various challenges in accessing necessary services in Canada through its computerized infrastructures.
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Smart Refugees: How Syrian Asylum Migrants Use Social Media Information in Migration Decision-Making
Posted on: December 17, 2018
This article discusses social media use by asylum migrants prior to and during migration. This study is based on in-depth  interviews with 54 Syrian asylum migrants who recently obtained refugee status in the Netherlands.
Read more
‘As Important to Me as Water’: How Refugees in Rome Use Smartphones to Improve Their Well-being (2017)
Posted on: November 24, 2017
This thesis investigates how refugees in Rome, Italy, use smartphones to improve their well-being and whether, according to the Capability Approach, smartphones can expand refugees’ capabilities, choices and freedoms.
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Development of social support networks by recent Chinese immigrant women with young children living in London, Ontario.
By:
Posted on: May 28, 2008
The purpose of this paper is to examine the social support networks of recent professional Chinese immigrant women with young children who have settled in London, Ontario.
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information practices of immigrants to canadsa
Information Practices of Immigrants to Canada – A Review of the Literature
Posted on: March 31, 2008
The purpose of this study is to examine the information needs, sources, and barriers to accessing information experienced by those who immigrate to Canada. In particular, we examine how both information needs and strategies for finding information change during the settlement process.
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