Author information

Marco Campana

Blog Posts:

Remote service delivery and the path forward - a 2021 IRCC presentation
Published on: July 15, 2023
In a session with an Immigrant and Refugee-serving organization yesterday I shared a couple of slides that I tend to share in many presentations. It's a summary of IRCC's priorities from December 2021. I realized that I've never shared the entire presentation, so here it is for you to access and review. With some of my thoughts, of course.
Read More
The countdown begins: decoding IRCC's national Call for Proposals and its implications for sector digital transformation
Published on: July 12, 2023
The next IRCC national call for proposals is coming. It might be later this year. It might be next year. Funding could roll out as soon as 2024. It might be in 2025. I'm starting to hear rumblings of sector consultations. This call for proposals is crucial. It will indicate how serious IRCC is about sector digital transformation and hybrid services. So what we can we learn from past consultations?
Read More
A much needed Newcomer rural perspective on digital inclusion & more (newsletter summary post)
Published on: July 11, 2023
It's been a while since I posted a podcast episode. Editing this one reminded me how incredibly insightful, experienced, and committed you all are in the Immigrant and Refugee-serving sector.
Read More
The State of Humanitarian and Development Cybersecurity (webinar recording)
Published on: July 11, 2023
This NetHope event explored data from the report, key themes and takeaways for INGO leaders, digital teams and stakeholders in the donor and policy ecosystem. Presenters shared their reflections on cybersecurity challenges and discussed steps needed to address the growing challenge facing digital humanitarian and development actors.
Read More
Evaluating your transition to hybrid service delivery (newsletter summary post)
Published on: July 7, 2023
Two years ago I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group. We asked the question: How do I know my transition to virtual service delivery is effective? It was a great discussion with many resources shared. This year I'm happy to share a better answer.
Read More
Transparency and accountability should be by design
Published on: July 6, 2023
I recently attended an IRCC consultation focused on “Client Service Excellence.” The background paper they shared referenced below is here (and embedded down below). I haven't been asked to not share it, so I'm sharing it here with my thoughts.
Read More
How do you know your transition to virtual service delivery is effective? The WESO toolkit can help.
Published on: July 6, 2023
In this post I'm providing some background information about how the evaluation toolkit was created and why you should connect with the WESO team soon to learn more about and implement it in your organization.
Read More
A Model Cybersecurity Policy for Nonprofits (webinar recording)
Published on: June 28, 2023
How can we move past paralysis and anxiety to joy and innovation when it comes to cybersecurity in the nonprofit sector? In this conversation, Jason Shim (CCNDR) and Omar Yaqub (IslamicFamily) explore a model cybersecurity policy for nonprofits and share practical steps you can implement to support your team.
Read More
We should be solving problems (newsletter summary post)
Published on: June 27, 2023
I realized that while many of the articles, research reports, and Good Ideas I share in the newsletter lead back here, not all do. And, maybe having weekly summary of posts on this site might make sense. Granted, it only took me 92 editions of my newsletter to realize that, but such is life. From now on I'm going to post my newsletters here. I hope you find it useful.
Read More
1 19 20 21 22 23 59
arrow-circle-upmagnifier

Please take this short survey to help improve the KM4S web site. The survey is anonymous. Thank you for your feedback! (click on the screen anywhere (or on the x in the top right corner) to remove this pop-up)