Knowledge Mobilization for Settlement

Most Recent Blog Posts

What knowledge, skills and attitudes do settlement workers need in the digital era?
What knowledge, skills and attitudes do settlement workers need in the digital era?
Posted on: February 3, 2020
At a workshop a couple of years ago, I asked a group of participants to break into groups and identify the top four things settlement workers need to know, top four skills that they must possess, and the top four work-related attitudes and behaviours in the era of digital service delivery. Interestingly, there wasn't much overlap between groups. This suggests the richness of human service work, as well as its complexity.
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Innovative Outreach Strategies to Reach Newcomers
Innovative Outreach Strategies to Reach Newcomers
Posted on: February 3, 2020
Many thanks to AMSSA in British Columbia for having me present this workshop to settlement and language workers across the province. I'm definitely not a marketing expert. But, like making technology, or any service choices, it all comes down to being strategic and knowing/understanding your client.
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Understanding information seeking practices of newcomers
Understanding the information seeking practices of newcomers
Posted on: February 3, 2020
It's useful to understand how your clients look for, find, assess and act on information. In this video, Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice.
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Most Recent Publications

Understanding the Data Needs of Settlement Stakeholders to Better Support Newcomers and Refugees
Understanding the Data Needs of Settlement Stakeholders to Better Support Newcomers and Refugees
By:
Posted on: February 22, 2020
This study sought to better understand the needs of existing and potential users of open data as released by IRCC on open.canada.ca, and to inform ongoing efforts to unlock the potential applications of open data to support newcomer settlement and integration in Canada.
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Learning Technology Innovation Leadership : Course Evaluation & Lessons for the Settlement Training Sector
Learning Technology Innovation Leadership : Course Evaluation & Lessons for the Settlement Training Sector
By:
Posted on: February 22, 2020
For anyone interested in innovating with LINC blended learning, the report has useful information about what LINC leaders are encountering as they try to put LINC blended learning to work in their institutions. The result is a summary of important lessons for the sector about learning technology innovation.
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Migrants Use Social Media Information in Migration Decision-Making
Smart Refugees: How Syrian Asylum Migrants Use Social Media Information in Migration Decision-Making
Posted on: February 22, 2020
This article discusses social media use by asylum migrants prior to and during migration. This study is based on in-depth  interviews with 54 Syrian asylum migrants who recently obtained refugee status in the Netherlands.
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Most Recent Promising Practices

WES Gateway Program
WES Gateway Program - reliable and rigorous credential assessment for refugees
Posted on: February 27, 2020
The WES Gateway Program provides refugees with a high-quality credential evaluation report that is recognized and accepted by employers, higher-education institutions, and regulatory bodies throughout Canada.
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Welcome Group Program
Welcome Group Program - connecting volunteers with Government Assisted Refugees
Posted on: February 27, 2020
The Welcome Group Program matches volunteer “Welcome Groups” of five or more volunteers with Government Assisted Refugees for settlement and integration support.
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Welcome Ambassador Program - making Nova Scotia a more welcoming and inclusive province
Posted on: February 27, 2020
The Welcome Ambassador Program trains volunteers to run workshops within their social, professional, and volunteer networks to build cultural awareness skills; examine the understanding of their role in systemic oppression; develop skills and knowledge around power, privilege and ally-ship; develop knowledge and awareness about refugee newcomers; and participate actively in making Nova Scotia a more welcoming and inclusive province.
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