Knowledge Mobilization for Settlement

Articles, webinar recordings, thoughts, research summaries, and good ideas in settlement and inclusion.
Making information more accessible for you to use in your work.

Most Recent Blog Posts

Re-opening your workplace, COVID vaccines - key considerations for employers (webinar recordings)
Re-opening your workplace, COVID vaccines - key considerations for employers (webinar recordings)
Posted on: October 22, 2021
A few months ago I shared resources to help answer the question what will your hybrid workplace actually look like? It's still a big question. Sector leaders have been bringing you together to help think it through. This post includes a few useful webinar recordings that might be helpful for you.
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Exploring the digital messaging capacity of settlement agencies – a draft framework
Exploring the digital messaging capacity of settlement agencies – a draft framework
Posted on: October 15, 2021
During some work a few years ago on the digital messaging practices of immigrant and refugee-serving organizations and newcomers, I came across some really interesting research that just struck me as a great model. Building from this Smartphone Evaluation Framework theory, I proposed a similar Digital Messaging Evaluation Framework.
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Defining innovation in the immigrant and refugee-serving sector
Defining innovation in the immigrant and refugee-serving sector
Posted on: October 14, 2021
Regarding innovation and interaction, some refer to this as big “I”, and little “i” innovation instead. Big “I” innovation refers to big or disruptive innovations that totally change the landscape of a business, its products or the dynamics of the market. In contrast, little “i” innovation refers more to incremental changes or improvements to businesses and products. Another way to look at little “i” innovation is as iteration.
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Most Recent Publications

The Medium Is the Message - WeChat, YouTube, and Facebook Usage and Acculturation Outcomes (2021)
The Medium Is the Message - WeChat, YouTube, and Facebook Usage and Acculturation Outcomes (2021)
Posted on: October 13, 2021
Social media usage has been recognized as an integral part of immigrants’ acculturation experiences, yet research on social media is just emerging, and more detailed understanding is needed. In this report, researchers sought to understand how Chinese immigrants’ social media use influences their acculturation experiences. They looked at which social media platforms Chinese immigrants use and for what purposes, as well as what influence social media use has on their acculturation process in Canada. Their findings echo and reinforce what we have heard and know about newcomer use of social media and information practices, offering additional evidence and practical tips for immigrant and refugee-serving organizations.
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Overcoming Digital Divides (2021)
Overcoming Digital Divides (2021)
Posted on: August 21, 2021
This series highlights digital divides across Canada, in hopes that by recognizing the interrelated issues of internet access, adoption and quality, a clearer path toward meaningful digital inclusion and equity can better shape our technology governance and digital policies.
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A Data Governance Framework for Health Data Collected from Black Communities in Ontario (2021)
A Data Governance Framework for Health Data Collected from Black Communities in Ontario (2021)
Posted on: August 21, 2021
This report introduces the Engagement, Governance, Access, and Protection (EGAP) Framework, developed by Black health sector leaders and health equity experts in Ontario to guide the  collection, management, analysis, and use of race-based data from Black communities in ways that advance health equity.
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Most Recent Good Ideas in Settlement & Inclusion

Sharing Settlement and Integration Practices that Work
Sharing Settlement and Integration Practices that Work
Practitioners:
Posted on: August 21, 2021
This Pathways to Prosperity project seeks to share innovative sector approaches to client service delivery and sector capacity.
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Cafe New Canadians, a virtual event series
Cafe New Canadians, a virtual event series
Practitioners:
Posted on: July 7, 2021
The pandemic meant that everyone had to move services online. For New Canadians, that move was probably easier than many. Already adept at online content sharing, as well as an OMNI TV show that's run for a number of years, it made sense that they would create something like Café New Canadians, a virtual event series.
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Queer Refugee Hearings Program (QRHP) Toolkit
Queer Refugee Hearings Program (QRHP) Toolkit
Practitioners:
Posted on: July 6, 2021
Created by Ottawa-based Capital Rainbow Refuge, the Queer Refugee Hearings Program (QRHP) Toolkit aims to "assist individuals claiming refugee protection based on sexual orientation, gender identity and expression, and/or sex characteristics (SOGIESC).
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