Knowledge Mobilization for Settlement

Most Recent Blog Posts

What knowledge, skills and attitudes do settlement workers need in the digital era?
What knowledge, skills and attitudes do settlement workers need in the digital era?
Published on: February 3, 2020
At a workshop a couple of years ago, I asked a group of participants to break into groups and identify the top four things settlement workers need to know, top four skills that they must possess, and the top four work-related attitudes and behaviours in the era of digital service delivery. Interestingly, there wasn't much overlap between groups. This suggests the richness of human service work, as well as its complexity.
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Innovative Outreach Strategies to Reach Newcomers
Innovative Outreach Strategies to Reach Newcomers
Published on: February 3, 2020
Many thanks to AMSSA in British Columbia for having me present this workshop to settlement and language workers across the province. I'm definitely not a marketing expert. But, like making technology, or any service choices, it all comes down to being strategic and knowing/understanding your client.
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Understanding information seeking practices of newcomers
Understanding the information seeking practices of newcomers
Published on: February 3, 2020
It's useful to understand how your clients look for, find, assess and act on information. In this video, Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice.
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Most Recent Publications

Agency of the Future Report by the Information and Communications Technology Committee
Agency of the Future Report by the Information and Communications Technology Committee
Published on: February 6, 2020
This report focuses on the work undertaken by the Information and Communications Technology (ICT) Committee of the Agency of the Future (AoF) Project. The AoF Project is a national initiative being developed collaboratively by the Pathways to Prosperity research consortium, settlement service providers and settlement umbrella associations.
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Social work in the digital age - secure tech tools for social good
Social work in the digital age: secure tech tools for social good
Published on: February 2, 2020
In this Research Snapshot, a couple of University of Victoria students looked at the use of mobile technology in Canadian social work.
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Who Is Succeeding in the Canadian Labour Market? Predictors of Career Success for Skilled Immigrants
Who Is Succeeding in the Canadian Labour Market? Predictors of Career Success for Skilled Immigrants
Published on: February 2, 2020
World Education Services (WES) conducted a survey-based study to examine predictors of skilled immigrants’ career success. They examined the demographic characteristics of skilled immigrants as well as their experience and education, and studied how these factors affect their labour market outcomes.
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Most Recent Promising Practices

We Speak Translate
Published on: October 19, 2019
The project involved free in-person and webinar based 45 minute training sessions on how to use the Google Translate application, for community stakeholders, organizations, business and institutions. Participating businesses were provided with training and We Speak Translate decals and stickers to display. The symbol on the decals and stickers was used as to identify a place of business where Google Translate was being used and as a sign of welcome for non-English speakers.
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hands on map
Test Good Idea from Jason Shim
Presenters:
Published on: August 27, 2019
I have been fortunate to have the opportunity to meet weekly with a small student advisory group and they have provided valuable feedback on our program and our various projects. The students are forthright in their assessments of how our organization is using social media and their insight has provided valuable information regarding their day-to-day use of technology.
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Journey to Outcome Measurement in the Settlement Sector - One Step at a Time - Kathy Sherrel
Presenters:
Published on: August 23, 2019
In this presentation, ISSofBC's Kathy Sherrel outlined the journey her 350 person, 17 location, and 60 active program organization has been on that started in their settlement department around this concept of outcomes measurement about two years ago.
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