In this session with the Peel Newcomer Strategy Group, I was invited to speak about how organizations can advance the collective conversation on hybrid and digital service improvements regionally and where we might see opportunities to align with recent recommendations of the National Steering Committee on Technology (NSCT) focused on the Canadian settlement sector.

High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.

Mobilizing knowledge means that all SPOs are funded, supported, and encouraged to participate in formal and informal information sharing mechanisms to build, share, and replicate sector knowledge.

When it comes to examining racism and discrimination within the Canadian immigration system as a whole, authors point to certain areas that need particular attention, one of which centers, as per the focus of this paper, on temporary migration. Indeed, on the subject of migrant workers, the literature is somewhat more tentative as to Canada’s successes.

The purpose of this research report is to provide a framework for educational institutions to understand the different needs and behaviors of international Millennial student segments as a means of informing international student enrollment strategies.

The Canadian Bureau for International Education (CBIE) conducted this survey of 67 Canadian educational institutions and over 40,000 international students (approximately 12% of all post-secondary international students in Canada).

Six years in development, the International Federation of Red Cross and Red Crescent Societies (IFRC) Solferino Academy has launched the Data Playbook v1, "a social learning toolkit to help people along the data journey. There are 10 modules and 120 brief exercises, games, scenarios, slides, and checklists to help teams improve their data skills. We embedded data protection and responsible data use across all the contents."

Promising Practices in Accessing Virtual Mental Health: Supporting Refugees during COVID-19 is a project that started during the pandemic and is funded by the Canadian Institutes of Health Research and the Ontario Ministry of Health.

As part of the ACS-Metropolis Institute's Envisioning the Future of the Immigrant Serving Sector project the Digital Champions pilot will bring this Digital Inclusion and Equity initiative to the Canadian Settlement Sector.