Knowledge Mobilization for Settlement

Articles, webinar recordings, thoughts, research summaries, and good ideas in settlement and inclusion.
Making information more accessible for you to use in your work.

Most Recent Blog Posts

Frustrated woman in front of laptop with hands in the air
What is the default trajectory of humanity's relationship with technology?
Posted on: October 4, 2022
I've joined Tech Stewardship's self-directed course and this week went through one question that I think is important for us all to reflect on: what is the default trajectory of humanity's relationship with technology? We're asked to rank where we are on a scale from 1 (pessimistic) to 10 (optimistic).
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East Asian and Black Woman working at computer together
Digital Inclusion week 2022
Posted on: October 3, 2022
I'm going to spend the week writing and sharing information and articles about digital inclusion, with a focus on our sector. I'll share on my site and on LinkedIn, so let's chat there if you find what I'm sharing interesting. I encourage you to share what you or your organization is doing about Digital Inclusion.
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Woman in hijab sitting with black man at laptop, both smiling
Assessing your digital skills, and your organization's digital maturity
Posted on: September 28, 2022
Assessing and building Immigrant and Refugee-serving sector staff and organizational digital capacity is an important goal to move the sector forward as we build a strategic and practical hybrid service delivery model. I've posted many resources around digital literacy and digital inclusion that have come out of the UK. Here are 2 that I recommend you try out for yourselves.
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Most Recent Publications

Health-wellness resources on Canadian immigrant service provider organizations’ websites - A content, navigability, usability, and credibility analysis towards service & asset mapping (2022)
Posted on: September 26, 2022
As immigrants continue to seek information online, Immigrant service provider organizations (SPOs’) websites hold value in increasing the health literacy and health-wellness of immigrants. This research assessed the current state of immigrant SPOs’ websites as information infrastructures and reveals areas for improvement.
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Seniors using laptops
Digital Equity Call to Action: Bridging the Digital Divide (2020)
Posted on: September 25, 2022
This paper outlines the importance of digital equity, the urgent need for a digital equity strategy, and the actions stakeholders must take to realize digital inclusion across the province. Understanding the role that each level of government must play to accomplish this will help clarify our calls to action and formulate the needs communities and community‐based organizations must advocate for.
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Young Black woman working on laptop
The Future of Immigrant-Serving Agencies in Ontario: Meeting the Challenges of Hybrid Service Delivery - Policy Preview (2022)
Posted on: September 19, 2022
This report discusses the rapid shift to online delivery of settlement services as COVID-19 took hold, outlining some of the major challenges during the first eighteen months of this transition in the Immigrant and Refugee-serving sector.
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Most Recent Good Ideas in Settlement & Inclusion

Diverse group of people of all ages, some with fists in the air
Principles for Conducting Research in the Jane Finch Community
Posted on: September 24, 2022
The principles in this document are intended to be used as a guide to support and strengthen research relationships between academic institutions, researchers, students, community members, residents and organizations in the Jane Finch community.
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Magnifying glass looking at bar graph behind text
The International Federation of Red Cross and Red Crescent Societies (IFRC) Data Playbook
Posted on: July 4, 2022
Six years in development, the International Federation of Red Cross and Red Crescent Societies (IFRC) Solferino Academy has launched the Data Playbook v1, "a social learning toolkit to help people along the data journey. There are 10 modules and 120 brief exercises, games, scenarios, slides, and checklists to help teams improve their data skills. We embedded data protection and responsible data use across all the contents."
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Woman in hijab looking at computer
Promising Practices in Accessing Virtual Mental Health: Supporting Refugees during COVID-19
Posted on: June 25, 2022
Promising Practices in Accessing Virtual Mental Health: Supporting Refugees during COVID-19 is a project that started during the pandemic and is funded by the Canadian Institutes of Health Research and the Ontario Ministry of Health.
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