Knowledge Mobilization for Settlement

The more we share, the more we know. The more we know, the more we can do. Together.

Most Recent Blog Posts

the more we share
The more we share…
Posted on: June 12, 2020
It’s never been more important to share how we’re doing. Share successes, new models of service delivery, but also the struggle. I’ve been enjoying seeing how immigrant and refugee-serving agencies have been successfully pivoting to online services. I’ve been enjoying even more how some are sharing their experiences. There is so much to learn from each other.
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chris friesen interview
An interview with Chris Friesen – the future of settlement work is now
Posted on: June 12, 2020
In this interview, I surface conversations I’ve been having with Chris Friesen of ISSofBC. We talk at what settlement work looks like now, during a pandemic. What are the opportunities the sector needs to seize? What does the funder need to understand? What do we need to understand about the digital divide and digital literacy of the newcomers and communities we serve? And more.
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An interview with Nadia Caidi – understanding the information seeking practices of newcomers
An interview with Nadia Caidi – understanding the information seeking practices of newcomers
Posted on: May 23, 2020
It’s useful to understand how your clients look for, find, assess and act on information. In this interview, U of T Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice. I interviewed Professor Caidi in 2018 for Findhelp’s online course Settlement Information and Referral Online Training Program.
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Most Recent Publications

Innovation in Immigrant-owned Firms in Canada (2020)
Posted on: June 17, 2020
This study found that small and medium-sized enterprises (SMEs) owned by immigrants were more likely than similar enterprises owned by Canadian-born individuals to implement a product or process innovation (2020).
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Taking Refuge in Technology: Communication Practices in Refugee Camps and Immigration Detention (2011)
By:
Posted on: May 27, 2020
When asylum seekers and refugees are displaced, how do they use communication technologies to maintain links with friends and family during flight and forced migration? When they are detained, what role does technology play in the ways asylum seekers communicate with the "outside"?
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A Systematic Literature Review on Immigrants' Motivation for ICT Adoption and Use (2016)
A Systematic Literature Review on Immigrants' Motivation for ICT Adoption and Use (2016)
Posted on: May 26, 2020
In this study, the researcher sought to answer these questions: What motivates immigrants to use information and communication technology (ICT)? What are the factors that influence immigrants’ ICT behaviors?
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Most Recent Promising Practices

WES Gateway Program
WES Gateway Program - reliable and rigorous credential assessment for refugees
Posted on: February 27, 2020
The WES Gateway Program provides refugees with a high-quality credential evaluation report that is recognized and accepted by employers, higher-education institutions, and regulatory bodies throughout Canada.
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Welcome Group Program
Welcome Group Program - connecting volunteers with Government Assisted Refugees
Posted on: February 27, 2020
The Welcome Group Program matches volunteer “Welcome Groups” of five or more volunteers with Government Assisted Refugees for settlement and integration support.
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Welcome Ambassador Program - making Nova Scotia a more welcoming and inclusive province
Posted on: February 27, 2020
The Welcome Ambassador Program trains volunteers to run workshops within their social, professional, and volunteer networks to build cultural awareness skills; examine the understanding of their role in systemic oppression; develop skills and knowledge around power, privilege and ally-ship; develop knowledge and awareness about refugee newcomers; and participate actively in making Nova Scotia a more welcoming and inclusive province.
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See all our promising practices
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