Knowledge Mobilization for Settlement

Articles, webinar recordings, thoughts, research summaries, and good ideas in settlement and inclusion.
Making information more accessible for you to use in your work.

Most Recent Blog Posts

Hands hovering over keyboard in front of blank screen, with text overlaid on image that reads The 2024 federal budget continues to miss a key opportunity to address digital inclusion
The 2024 federal budget continues to miss a key opportunity to address digital inclusion
Posted on: April 18, 2024
This year’s budget is titled “Fairness for Every Generation” so I might expect to see some depth to the government’s approach to digital inclusion compared to last year’s budget. There are bits, but not anything that resembles a needed whole-of-country digital inclusion strategy.
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Binoculars in front of wall, with text overlaid on image that reads The Walls Have Eyes: Border Tech Conversations with the Migration and Technology Monitor (webinar recording)
The Walls Have Eyes: Border Tech Conversations with the Migration and Technology Monitor (webinar recording)
Posted on: April 17, 2024
In this April 2024 webinar lawyer and author Petra Molnar discusses her new book The Walls Have Eyes: Surviving Migration in the Age of Artificial Intelligence. The book offers a global story of the sharpening of borders through technological experiments while also introducing strategies of togetherness across physical and ideological borders.
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Woman wearing small light strand in front of lit screen, with text overlaid on image that reads Artificial intelligence and digital inclusion (webinar recording)
Artificial intelligence and digital inclusion (webinar recording)
Posted on: April 17, 2024
In this March 2024 webinar, Charity Digital explored how AI is already impacting people and communities, the meanings of AI safety and AI literacy, and how charitable organisations can take action on digital and AI inclusion.
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Most Recent Publications

Two people looking at blank tablet screen, with text overlaid on image that reads A framework for digital health equity (2022)
A framework for digital health equity (2022)
Posted on: April 20, 2024
Researchers provide a comprehensive Framework for Digital Health Equity, detailing key digital determinants of health (DDoH), to support the work of digital health tool creators in industry, health systems operations, and academia.
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Mother and child smiling together while working on laptop, with text overlaid on image that reads Virtual Care and Social Support for Refugee Mothers during COVID-19 A Qualitative Analysis (2023)
Virtual Care and Social Support for Refugee Mothers during COVID-19 A Qualitative Analysis (2023)
Posted on: April 20, 2024
Researchers examined refugee mothers’ access to virtual social support during the COVID-19 pandemic. Their objective was to understand the provision of virtual social support for refugee mothers from the perspective of service providers and recently arrived refugee mothers to Canada.
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Confused, upset looking South Asian woman looking at laptop screen, with text overlaid on image that reads They act like we are going to heaven - pre-arrival information experiences, information crafting and settlement of immigrants in Canada (2023)
They act like we are going to heaven - pre-arrival information experiences, information crafting and settlement of immigrants in Canada (2023)
Posted on: April 20, 2024
Drawn from a larger study on the information behavior of immigrants, this paper mainly reports the semi-structured interview findings on the pre-arrival information experiences of Bangladeshi immigrants who used formal information sources with discussion on how that affected their post-arrival settlement into Canada.
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Most Recent Good Ideas in Settlement & Inclusion

Shared Digital Guides - nonprofits share how they use digital tools to run their services and operations
Practitioners:
Posted on: November 7, 2023
Shared Digital Guides is a Catalyst initiative, contributed by CAST in the UK. Organizations share guides to how they use digital tools to run their services and operations. Even better, you can to copy, replicate, and learn from what they've done.
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3 young students sitting on outdoor steps looking at notes together, with text overlaid on image that reads Serving international students in a sector that's typically told not to almost seamlessly
Serving international students almost seamlessly in a sector that's typically told not to
Practitioners:
Posted on: August 1, 2023
International Student Connect provides International Students with an authoritative information source along with connections in their community where they can get needed help and support. That alone makes it useful. But it is its first steps towards seamless information delivery in our sector that makes it very promising.
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Black woman working in front of laptop, with text overlaid on image that reads Evaluating your hybrid services, there's a toolkit for that
Evaluating your hybrid services, there's a toolkit for that
Posted on: May 29, 2023
The YMCA of the National Capital Region’s project, Wired: Evaluating Settlement Online (WESO), is a research-based program that addresses the challenges/barriers that service providers and newcomer clients face in delivering/using remote and hybrid services. The project is uncovering evidence-based practices that Settlement Service Provider Organizations (SPOs) find promising in delivering remote/hybrid services and engaging clients, creating a toolkit/framework and resources for SPOs to evaluate the effectiveness of your service delivery and adapt your models accordingly to improve services, and creating a network of knowledge and promising practice sharing.
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