Settlement Services during COVID-19: IRCC's 2020 data on the pivot of service providers to virtual service delivery (webinar recording)
IRCC presented the findings from this sector survey at the March 2021 Metropolis conference. They have never released a report of their findings other than in this and maybe a couple of other presentations. And it's useful information for the sector as well as data for those also doing related sector research.
Online and Hybrid Language Service Delivery Initiatives (webinar recording)
This February 2023 Pathways to Prosperity workshop highlighted several initiatives that address the need for online and hybrid language service delivery options for adult immigrants.
The AI explainer you didn't know you wanted, but you need
If you don't already watch Last Week Tonight to get explainer videos about high profile news stories with a comedic twist, I'm here for you. Below is a recent video he did providing a fantastic introduction and explanation of AI. Like his other videos, he makes a complex topic accessible, understandable, covers all sides of it, and makes you laugh.
No, This is Not the End of the Settlement Profession – But AI May be a Big Part of its Future
I read a good article that moves past AI and ChatGTP sensationalism and has lessons for our Immigrant and Refugee-serving sector. Focused on lawyers and AI in the law, the conclusion here makes sense for us as well. Throughout the text below, when you read "legal profession" think about "Settlement Practitioners."
Ethical and responsible AI in the human/social service sector - a few presentations (webinar recording)
I'll try to keep myself focused, and these posts focused, on ensuring that we're not just diving into the hype. But that we look at AI just like we should look at any technology, existing or emerging. With an ethical and responsible lens. Here are a few good starting points.
What are some best practices and solutions in virtual/hybrid delivery of occupation-specific language training programs?
I recently received this question and managed to find some useful resources to share. So I thought I'd share them here as well.
Digital Equity in Calgary - from research to impact (webinar recording)
This presentation by Dr. Turin Chowdhury focuses on addressing Digital Equity in Calgary. His presentation provides you with a solid foundation on digital inclusion, such as key barriers to inclusion, dynamics impacting inclusion, how digital inequity impacts different groups in society, and a roadmap for action towards digital equity/inclusion. His presentation is followed by Rob Wiles, Issues Strategist, Calgary Neighbourhoods, from the City of Calgary.
COVID & Canada’s Settlement Sector Follow-up Survey
Three years ago we surveyed the Canadian immigrant and refugee-serving sector during the first month of working remotely as a result of COVID-19. Take this follow-up survey to tell us how you are doing, both individually and organizationally.
Have we all forgotten what it's like to be a tech beginner?
We've taken for granted that some digital literacy means technology enabled. But we're not taught what we need to be taught.