Author information

Marco Campana

Blog Posts:

You don't need to be an early AI adopter, but pay attention (newsletter summary post)
Published on: September 12, 2023
If most Canadian businesses haven't adopted AI in their work, should you worry if you haven't yet?
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Should we allow artificial intelligence to manage migration? (webinar recording)
Published on: September 12, 2023
How is artificial intelligence being used in governing migration? What are the risks and opportunities that the emerging technology raises for both the state and the individual crossing a country’s borders?
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Stay in the Know: Expanding Knowledge Mobilization Across the Settlement Sector (webinar recording)
Published on: September 12, 2023
In this April 2023 Pathways to Prosperity webinar, panelists shared information about knowledge mobilization platforms already in existence to help equip participants with the tools and strategies they need to stay in the know.
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Checking assumptions about technology and sector collaboration (survey results)
Published on: August 31, 2023
Earlier this year, Jennifer Chan and I surveyed the Canadian immigrant and refugee-serving sector to find out how you are doing, both individually and organizationally.  In today's post, we asked front-line workers and organizational leaders to agree/disagree with some statements.
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Connecting with newcomers online: How can AI help? (webinar recording)
Published on: August 31, 2023
This 2-day CERC Migration, Toronto Metropolitan University workshop brought together leaders in the settlement sector that have adopted Artificial Intelligence (AI) in their communications and service delivery practices in order to deliver programs to targeted audiences.
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IRCC Consultation report leading up to the next National Call for Proposals
Published on: August 31, 2023
In February and March 2023 IRCC ran sector consultations "to outline and seek feedback on departmental priorities for CFP 2024, in addition to asking partners what’s currently working well in the settlement and resettlement sectors, as well as key opportunities for improving services for clients." Like me, you may not have heard that these consultations occurred. Like me, you may have not seen the report. So here it is.
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Lucia Harrison – getting hybrid services and work right is a whole organization effort
Published on: August 30, 2023
In this episode of the Technology in Human Services podcast I chat with Lucia Harrison, CEO of the Kitchener-Waterloo Multicultural Centre about her experiences transitioning to hybrid services and a hybrid workplace that includes a 4-day work week. The effort, and it took a great effort, resulted in a 95% satisfaction rate from staff, particularly when it came to improved work-life balance. All organizations are going through this change, trying to figure it out, trying to find the right mix. Lucia has many lessons to share. Lessons you can implement in your organization.
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Sampada Kukade – what digital transformation can look like if you have support
Published on: August 30, 2023
In this episode of the Technology and Human Services podcast I’m speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation. However, what you’ll find in this conversation, and what I find infinitely useful is that even organizations who are large and growing such as Skills for Change still need support in their digital transformation. And as part of their support, Skills for Change joined a pilot project called Charity Growth Academy run by CanadaHelps, which has been providing organizations, nonprofits, specifically, and charities with support around their digital transformation.
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Elevating Training and Entrepreneurship Supports Through Technology (webinar recording)
Published on: August 17, 2023
In this Pathways to Prosperity webinar from the P2P 2022 National Conference presenters from ACCES Employment cover a series of approaches and tools that increase interactivity and outcomes in remote and hybrid service delivery models in their work.
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