Interesting case studies in digital and blended/hybrid service delivery
I have been identifying interesting and innovative projects in our sector, and beyond, that are worth learning more about. There are examples of both centralized digital service portals as well as decentralized digital service approaches in the sector and in other sectors.
Useful resources about digital and hybrid/blended service delivery
This is a short list of existing and useful materials in and outside of the sector related to digital and hybrid service delivery. The list is merely at a starting point.
Anti-Oppression and Anti-Colonialism: Challenging Systemic Racism in Canada's Social Safety Net (webinar recording)
In this webinar, experts from the social service sector discuss the complexities of social issues exacerbated by systemic racism, discrimination, and inequality, and how systems can be rebuilt to integrate diverse and inclusive policies and practices that strive to ensure equity for all.
TechForward Conference - Transforming Nonprofits Through Technology
The virtual September 2020 Tech Forward Conference was an opportunity to learn how technology can elevate the way we work as nonprofits. The following presentations were recorded and are available for viewing.
Tech Impact's Nonprofit Technology Learning Center - resources from 2020
If you're not familiar with Tech Impact, they're one of a number of fantastic non-profit tech resource organizations. They have a great Nonprofit Technology Learning Center and recently shared a number of great publications, recorded webinars, and free training courses from the past year.
DiverseCity Counts Reports
DiverseCity Counts features research that studies the levels and impact of diversity in leadership. The reports shed light on the representation of visible minorities and under-represented immigrants across sectors and reveal to us where progress is being made and where we’re falling behind.
What does an ethics of care mean for knowledge mobilization in migration contexts? (webinar recording)
In this webinar, the Refugee Research Network (RRN) explored the ways in which an ethics of care can complement dominant procedural ethics approaches to research and knowledge mobilization in migration contexts.
Understanding Social Participation Opportunities for Immigrants (webinar recording)
During this virtual session research findings from a study addressing community-based outcomes for successful integration were shared. Interviews with representatives from a range of service-providing organizations in the Lower Mainland were conducted and highlight challenges and opportunities for immigrants' social participation.
Facilitating Safer, Braver and Inclusive Virtual Spaces (webinar recording)
Have you been attending or organizing more virtual meetings since the pandemic? Are you interested in strategies to design online gatherings that can foster dialogue and change? In this webinar, you'll explore examples, tips, and ideas for how to co-create virtual spaces that are safer, braver, and more inclusive.
Is Your Technology Really Working? Best Practices for Tech Audits (webinar recording)
Get a strategy roadmap and list of key questions to guide your organization through the process of identifying areas that can be improved and managed through automation. We’re not talking about replacing anyone’s job. We’re talking about making everyone’s time more on-mission and impactful.