Promising Practice

Multilingual Mandatory Mask Videos (COVID-19 related)

Posted on: September 7, 2020

Background

Refugee 613 has produced several multilingual videos to help ensure language is not a barrier to getting accurate, trustworthy information during COVID-19. These videos were produced in collaboration with Ottawa Public Health.

The videos were posted on August 19, 2020, and contain guidance specific to Ottawa, Ontario.

They are short, text-based videos in 11 languages that explain the current guidance around mask-wearing (each link takes you to the YouTube video for that language):

  1. Arabic
  2. English
  3. Farsi
  4. French
  5. Hindi
  6. Nepali
  7. Simplified Chinese
  8. Spanish
  9. Somali
  10. Tagalog
  11. Vietnamese

Access the playlist of videos below and on YouTube.

Additional information

During COVID-19 it has been clear that access to authoritative, timely, trusted, and accurate multilingual information is essential. It has also been lacking. During this time, Refugee 613 has been experimenting with different formats to meet a variety of audience needs and production methods.

To help everyone in the community stay safe and healthy, they encourage you to share these videos with the people who need to see them, through your organization, your social media and your personal digital networks. You can copy and paste video links into your WhatsApp or Telegram group, or post the link to the videos on Facebook.

The videos were posted on August 19, 2020, and contain guidance specific to Ottawa, Ontario. However much of it applies to other jurisdictions as well.

The creators encourage you to watch the video yourself and see if it would be helpful and accurate in your community.

For more information

If you would like to develop your own videos on mask-wearing by adapting theirs, their team would be happy to share with you the scripts for all 11 videos as well as background documentation and production advice. If you would like translations of copy for sharing on social media, they are also willing to share the text. Contact them for more information.

Summary

Refugee 613 has produced several multilingual videos to help ensure language is not a barrier to getting accurate, trustworthy information during COVID-19. These videos were produced in collaboration with Ottawa Public Health.
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