Category: knowledge & expertise

Professor Lilie Chouliaraki (London School of Economics and Political Science) delivered this keynote address on April 14, 2021 as part of the UBC Centre for Migration Studies' "New Media Aesthetics of Migration" Virtual Workshop. In this keynote, she proposes a new understanding of the refugee selfie as moral practice.

During this May 4, 2020 Nethope webinar, part of the virtual edition of the ICT4D Conference and ongoing ICT4D webinar series, three different initiatives using digital technologies to help fight misinformation were explored. Speakers shared how their applications relate to COVID-19 preparedness and response.

You can search this site and find various research reports and useful information about digital literacy in our sector. But a one-page summary can come in handy some times. In this post I've compiled a number of reports, webinar recordings, and other resources to get you started.

During some work a few years ago on the digital messaging practices of immigrant and refugee-serving organizations and newcomers, I came across some really interesting research that just struck me as a great model. Building from this Smartphone Evaluation Framework theory, I proposed a similar Digital Messaging Evaluation Framework.

If you work with immigrants and refugees in Canada, chances are you're using WhatsApp to communicate with some of them. In this short video, I show you why you should consider moving to the WhatsApp Business app for your professional work.

I publish a semi-regular email newsletter that helps pull together some thoughts, find threads, etc., from time to time. You might find it interesting.

This webinar walk participants through Evidence for Democracy's toolkit for preparing plain language summaries. Presenters provide an overview of the process of writing in plain language, starting with factors to consider before you begin writing, to the nuts and bolts of writing.

Lawrence Murphy is a pioneer in cyber counselling in Canada. Given the move to sudden remote work for everyone, including human and social services workers, therapists, etc., I wanted to get his insights on where we're at and what things may look like in the future.

This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.