Presenter information

Salt Lake City Public Library

Promising Practices:

Digital Navigators - a vital emerging role in your organization? - 2 black youth helping senior use tablet
Digital Navigators - a vital emerging role in your organization?
Published on: December 9, 2021
Since the pandemic started, many organizations have pivoted possibilities and options to create digital specialist roles. These new positions were filled by admin staff or settlement practitioners whose roles changed to incorporate digital support and orientation for both clients and colleagues. Digital Navigators are emerging as an essential role in the Immigrant and Refugee-serving sector and in the future of a hybrid service delivery model.
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