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GSMA Mobile for Humanitarian Innovation ... Knowledge Mobilization for Settlement

Publication Author information

GSMA Mobile for Humanitarian Innovation

Publications:

Racialized man looking at smartphone, with text overlaid on image that reads Language and Digital Humanitarian Action: The state of inclusion and exclusion for marginalised language speakers in digital humanitarian services (2024)
Language and Digital Humanitarian Action: The state of inclusion and exclusion for marginalised language speakers in digital humanitarian services (2024)
Published on: May 14, 2024
This report highlights the language limitations of most digital humanitarian services, leaving millions of crisis-affected individuals excluded. It demonstrates the demand to make services available in the language that people need. Researchers propose a collective approach to language technology development. Researchers analyzed the barriers to inclusion in digital humanitarian services and identified best practices and potential solutions.
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