This report offers insights on programs designed to increase digital inclusion, through a dual focus on digital literacy and on options to make services more affordable.
Although digital literacy does not explicitly encompass affordability concerns, the two go hand in hand – without affordable services, the skills acquired through digital literacy programs would remain underutilized or completely untapped, leaving people digitally excluded.
Recognizing the importance of digital access as an enabler of economic and social inclusion, many have argued that the Internet should be a basic human right, provided publicly to those who cannot afford it. Subsequently, certain municipalities have explored the possibility of treating broadband access like a public utility, leveraging private-public partnerships to provide next generation access in a specialized manner that is not currently available in the market.
Against this backdrop, this report consists of three distinct, yet interconnected sections:
[pdf-embedder url="https://km4s.ca/wp-content/uploads/Dimensions-of-Digital-Inclusion-A-Review-of-Research-and-Practice-Part-2-2021.pdf" title="Dimensions of Digital Inclusion - A Review of Research and Practice, Part 2 (2021)"]
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