Newcomer Introduction to Classes Online Program (NICO) - Research Report (2019)
Published on: November 1, 2025
The report evaluates the Newcomer Introduction to Classes Online (NICO) initiative run by the Calgary Immigrant Educational Society (CIES). Its purpose is to identify barriers and needs that prevent newly arrived immigrants, especially those at Canadian Language Benchmark (CLB) 3 or lower, from succeeding in online English‑language learning.
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National Workshop Agreement (NWA) to support Digital Literacy in Canada
Published on: November 1, 2025
The agreement seeks to create a shared vocabulary for digital‑literacy‑related concepts, provide implementation guidance for organizations across sectors, and propose a standardized set of indicators for measuring progress and barriers.
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WES Weekly Roundup October 29, 2025
Published on: October 29, 2025
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Canada's growth engine is stalling – Key Insights 5th edition 2025, The crisis of wage theft in Ontario, The Successes and Challenges of Canada’s Welcome to Displaced Ukrainians, She arrived in Canada as an immigrant and now teaches newcomers how to resist misinformation, and more.
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Welcoming Infrastructures: Designing for Accountability in the Settlement Service Work in Canada (2024)
Published on: October 25, 2025
This dissertation uncovers a dual accountability regime in Canadian settlement services, where relational, empathy‑driven practices coexist, and often clash, with rigid, number‑focused reporting demands. The work exposes a temporal bias that privileges speed and quantification, shaping data cultures, technology choices, and ultimately the quality of support offered to newcomers.
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Refugees and Robots versus Recruitment: Integrating Artificial Intelligence into Refugee Employment Services of Canada (2024)
Published on: October 25, 2025
The study investigates whether artificial‑intelligence (AI) tools can help Canadian settlement agencies deliver higher‑quality employment services to refugee clients, moving them from “survival” jobs toward work that matches their prior qualifications.
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The computer says so: automated recommendation-making tools in immigration systems (2024)
Published on: October 25, 2025
This report delivers a human‑rights‑centred, comparative audit of how automated recommendation‑making tools are shaping immigration decisions in three major democracies, exposing systemic bias, opacity, and accountability deficits, and offering a concrete roadmap—particularly for the UK—to embed ethical safeguards, transparency, and robust oversight into any future deployment of such tools.
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Hello/Bonjour Won’t Cut It in a Health Crisis - An analysis of language policy and translation strategy across Manitoban websites and social media during COVID-19 (2022)
Published on: October 25, 2025
This report provides an examination of language‑policy and translation strategy on Manitoban government websites and social‑media channels during the COVID‑19 pandemic.
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Dark Patterns in Personal Data Collection: Definition, Taxonomy, and Lawfulness (2022)
Published on: October 25, 2025
The paper investigates dark patterns in privacy (DPPs): interface‑design tactics that manipulate users into disclosing more personal data than they intend, to the benefit of the service provider.
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National Call for Proposals for the Settlement Program and Resettlement Assistance Program CFP 2024 - Post-Analysis Report (Oct 2025)
Published on: October 25, 2025
National Call for Proposals for the Settlement Program and Resettlement Assistance Program CFP 2024 - Post-Analysis Report (Oct 2025)
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