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Researchers examined refugee mothers’ access to virtual social support during the COVID-19 pandemic. Their objective was to understand the provision of virtual social support for refugee mothers from the perspective of service providers and recently arrived refugee mothers to Canada.

Drawn from a larger study on the information behavior of immigrants, this paper mainly reports the semi-structured interview findings on the pre-arrival information experiences of Bangladeshi immigrants who used formal information sources with discussion on how that affected their post-arrival settlement into Canada.

The authors recommend that a community-based knowledge engagement hub be established to facilitate reciprocal knowledge engagement across the cross-sectoral stakeholders in newcomer settlement.

Seniors’ adoption of emerging technologies is crucial to their social connectedness, well-being, and digital participation in society. This article presents a Canadian study on how immigrant seniors established and sustained social connections through their engagement with digital technologies during the COVID-19 pandemic.

This report provides essential insights about the intersecting obstacles that people seeking asylum face when accessing healthcare digitally. It explores the impacts of digital exclusion on both wellbeing and access to healthcare for people seeking asylum in England, and sets out solutions for how to address this.

Settlement services are key to Canada's success in welcoming and integrating immigrants. Offered mainly in person prior to COVID-19 by non-governmental agencies reliant on and regulated by government funders, services were forced online and delivered by staff working remotely. The authors document this transition between September 2020 and September 2021 in Ontario, Canada and the conditions that influenced it.

This study was commissioned by Ontario 211 to identify possibilities, challenges and next steps for using information collected by 211 organizations to support and enhance human services planning and management in Ontario.

Technology is becoming a bigger part of how countries and organizations manage migration. This paper offers an early review of academic and gray literature on the use of advanced digital technologies (ADTs) in migration management processes. The primary focus of this review is literature that discusses migration management technologies - ADTs used by institutional actors (governments, NGOs, transnational institutions).

This year’s budget is titled “Fairness for Every Generation” so I might expect to see some depth to the government’s approach to digital inclusion compared to last year’s budget. There are bits, but not anything that resembles a needed whole-of-country digital inclusion strategy.