Standards for Technology in Social Work Practice (2017)
Published on: November 7, 2023
Standards for Technology in Social Work Practice was issued to address the intersections of professional social work practice and technology. While a U.S. document, it is very applicable to the Canadian context, including the work Immigrant and Refugee-serving organizations do.
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Citizens’ acceptance of artificial intelligence in public services: Evidence from a conjoint experiment about processing permit applications (2023)
Published on: November 5, 2023
This study looked at whether greater human involvement boosts acceptance of AI in decision-making and associated perceptions of its fairness and if greater human involvement mitigates the negative impact of certain AI features, such as inaccuracy, high cost, or data sharing.
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The digital lives of refugees: How displaced populations use mobile phones and what gets in the way (2019)
Published on: November 4, 2023
This report aims to build an evidence base of how mobile technology and mobile network operators (MNOs) have an important role to play in the delivery of dignified aid to refugees. The report provides humanitarian organisations and MNOs with unique insights and direction on how to work together to digitise humanitarian assistance and ensure the benefits of mobile technology are shared equally by all.
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Constructing the Future of Social Work Tech Habits of Mind With the Ethical OS (2023)
Published on: November 4, 2023
The purpose of this conceptual paper is to explore if a tool such as the Ethical OS (Operating System) that can be a steppingstone to increased imagination, understanding and fluency in some of the ethical issues that are likely to appear in the social work practice landscape, and/or if social workers themselves seek to develop or amplify use of technology in a specific way.
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Access to Virtual Mental Healthcare Services and Support for Refugee and Immigrant Groups: A Scoping Review (2023)
Published on: November 4, 2023
This scoping review applies the (Levesque et al. in Int J Equity Health 12:18, 2013) Patient-Centred Access to Healthcare model in exploring the potential of increased access through virtual mental healthcare services VMHS for these populations by examining the affordability, availability/accommodation, and appropriateness and acceptability of virtual mental health interventions and assessments.
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Empowering SPOs to Connect with Newcomers Through CANN E-Linkage Service - Interim Report (2023)
Published on: November 4, 2023
The Social Research and Demonstration Corporation (SRDC) has released its initial evaluation of the CANN E-Link, a technology platform developed by S.U.C.C.E.S.S. as a part of its Community Airport Newcomers Network (CANN). CANN E-Link aims to tackle the challenge of newcomer awareness and engagement with free settlement services during their critical initial months in Canada.
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Generative AI for Humanitarians (2023)
Published on: November 4, 2023
This paper is a compilation of findings from a literature review as well as key informant interviews with AI experts and humanitarians pushing the agenda for digital innovation in humanitarian action.
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IRCC's Service Delivery Improvement (SDI) – Overview and Findings
Published on: November 3, 2023
At the 2023 Metropolis Identities conference IRCC presented some findings and promising practices from their funding Service Delivery Improvement (SDI) groups from 2017 and 2020. You can review their conference presentation in this post.
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IRCC's Priorities, Changes, and Approach for the 2024 Call for Proposals
Published on: November 2, 2023
This presentation includes insights into the priorities for the Call for Proposals (CFP) 2024, the advancements and changes from the previous CFP, and outlines the approach for the upcoming launch in mid-November of this year.
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