Published on: August 1, 2024
This qualitative study examined the experiences of patients from equity-deserving populations (EDPs) who received care from a Virtual Emergency Department (ED) in Toronto, Canada. The researchers wanted to understand how virtual care compared to in-person care for EDPs and what aspects promoted or hindered equitable access and experiences.
Published on: January 26, 2020
This report, along with thematic reports on immigrant women, youth,and seniors, is an output of Phase 2(2018–2019) of a research and knowledge mobilization project that aims to document the settlement and service experiences of the three groups, as well as proposing new intervention strategies.