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Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.

This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.

I participated on a panel at the Atlantic Regional Settlement Conference recently - 2022 Summit: Navigating Disruption and the Future of Settlement. Here is a summary of my presentation (not much new if you already follow my work, a bit of a summary).

Recently, AlphPlus has gone through a similar process of looking into the future of hybrid and digital service delivery in Ontario's Literacy and Basic Skills sector. It is worth highlighting their consultation and final reports. What aligns as well as differs with findings in our sector should be of interest to review.

In 2016 John Rainford, director of The (now defunct) Warning Project, presented at a workshop on building communication capacity to counter infectious disease threats. An important discussion, in general, but certainly in the years leading up to a global pandemic.

This webinar by Linda Manimtim, an eSkills developer at RRC Polytech, introduces the five eSkills lessons on Avenue.ca.

Here is an overview of key privacy and security considerations we should be aware of and keep in mind when providing online and hybrid services to Newcomers.

IRCC recently funded a number of projects under their Service Delivery Improvements (SDI) funding, but hasn't released funding information yet. So I sifted through the Government of Canada's Proactive Disclosure site and found some info.

Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.