The leadership we need for digital transformation has to come from within the sector
Published on: August 29, 2022
We'll do what we always do, which is to be resilient and innovative in the face of uncertainty and adversity and lack of leadership when it comes to digital. I hope to play a small role in working with the sector on all of that, but it's up to all of us to share, learn, work, and build together.
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We’re moving in the wrong direction when it comes to professional development, communities of practice, and knowledge sharing
Published on: August 22, 2022
I believe that any research or project models, reports, toolkits, etc., that are created as a result of government funding should be shared for reuse. And it’s not at all a new idea or approach.
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New content partnership with World Education Services (WES) Canada
Published on: August 18, 2022
I'm excited to announce a content partnership for the Knowledge Mobilization for Settlement website. Starting today, I'll be sharing regular posts from the previously internal WES Weekly Roundup.
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Strengthening Hybrid and Digital Service Delivery: Models for consideration
Published on: July 30, 2022
In this session with the Peel Newcomer Strategy Group, I was invited to speak about how organizations can advance the collective conversation on hybrid and digital service improvements regionally and where we might see opportunities to align with recent recommendations of the National Steering Committee on Technology (NSCT) focused on the Canadian settlement sector.
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Objectives for Ensuring High-Quality and Inclusive Settlement Services
Published on: July 28, 2022
High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.
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Mobilizing Knowledge in the Immigrant and Refugee-serving Sector
Published on: July 28, 2022
Mobilizing knowledge means that all SPOs are funded, supported, and encouraged to participate in formal and informal information sharing mechanisms to build, share, and replicate sector knowledge.
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Enabling Innovation in the Immigrant and Refugee-serving Sector
Published on: July 26, 2022
Enabling innovation means that Service Provider Organizations' (SPOs’) skills, commitment, and desire to innovate are supported with a shared innovation mindset, enhanced data skills and use, and continued funding.
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Strengthening the Immigrant and Refugee-serving Sector's Hybrid Service Environment
Published on: July 25, 2022
Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.
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Tech we're not talking about in our sector
Published on: July 20, 2022
Our sector has been having a lot of conversations and doing research on many broad and specific areas of digital transformation over the past 2 years. One of the things I've been thinking about are some specific technologies that don't typically come up in sector conversations about digital transformation, but I think we need to start thinking about and planning for.
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