km4slogo-redbackground

Publication Author information

AMSSA

Publications:

Two women sitting together with laptop
The Future is Now: Strengthening High-Quality, Inclusive and Innovative Hybrid Service Delivery (2022)
Published on: June 1, 2022
This report uses recommendations highlighted during the past two years to lay the groundwork for the sector to reimagine how services are designed and delivered in order to increase sector efficiency, capacity, flexibility and service delivery.
Read more
Black man and woman in meeting about customers
Client Management Solutions For IRCC-Funded Settlement Agencies (2022)
Published on: May 28, 2022
Researchers looked at the landscape of technology solutions available to immigrant and refugee-serving agencies, focusing on Customer Relationships Management (CRM), Case Management, Non-profit Software, Database Information Management Systems (DIMS), and Digital Business Platforms.
Read more
arrow-circle-upmagnifier

Please take this short 7-question survey where you can tell us how we are doing and how we might do better. This survey is anonymous. Your feedback will be used to improve the KM4S.ca website. Thank you for your feedback! (click on the screen anywhere (or on the x in the top right corner) to remove this pop-up)