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This report discusses the rapid shift to online delivery of settlement services as COVID-19 took hold, outlining some of the major challenges during the first eighteen months of this transition in the Immigrant and Refugee-serving sector.

The survey provides insights into the experience and reflections of managers in Ontario settlement agencies beyond the first wave of the pandemic.

The survey provides insights into the experiences and reflections of frontline settlement workers in Ontario beyond the first wave of the pandemic that are critical to the sector itself and policymakers from all levels of government who are concerned with the integration of migrants.

Drawing on an extensive review of recent literature about resilience and integration, this paper evaluates a social resilience approach to the integration of newcomers in Canadian cities. The authors advocate a social resilience approach that acknowledges how institutions of all types play critical roles in newcomers’ efforts to establish their lives in new places, especially when faced with unanticipated events such as a global pandemic.

Many actors have different rolesin these processes of welcoming and integrating immigrants to Canada. This report attempts to describe the operation of this sector in the province of Québec.

What are the labour market outcomes – in this case defined as average hourly wages – for currently employed immigrants, based on the source of information used to find their job?