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Let’s reconceptualize what Settlement Services are from the newcomer viewpoint, with newcomers at the centre. It’s not agencies delivering programs and services. It’s a service designed to provide Immigrants and Refugees (and increasingly those with temporary or no status) with accurate, relevant information and supports, so that they can make informed decisions about their new life in Canada and begin the integration process - including preparation before arrival.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Express Entry: Canada invites skilled immigrants overseas for first time since 2020, Canada’s Immigrant Advantage: A survey of major employers, Canadians support accepting more newcomers, but we need a more equitable, rights-based approach, and more.

A couple of interesting reports on the digital and information habits and practices of international students provide some useful insights that reinforce what we should know and learn about all Newcomers.

The purpose of this research report is to provide a framework for educational institutions to understand the different needs and behaviors of international Millennial student segments as a means of informing international student enrollment strategies.

The Canadian Bureau for International Education (CBIE) conducted this survey of 67 Canadian educational institutions and over 40,000 international students (approximately 12% of all post-secondary international students in Canada).

I’ve found that when it comes to technology and our sector we make far too many assumptions based on anecdote rather than data. Of course, our work should be guided by both. I’m a big believer in qualitative and quantitative feedback and data. But we should be using both when we’re coming to conclusions that guide our move to a hybrid service delivery model.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Express Entry: Canada’s COVID-spurred immigration backlog is hurting its economic growth, Will Canada welcome over 500,000 new immigrants per year?, Delivering on the Promise of Resettlement, Why Ukrainian newcomers are not refugees and why that matters, and more.

This site provides information and a listing of practical projects, and client-facing tools, resources, and toolkits frontline workers can use as they progress towards digital transformation and hybrid/blended service delivery.

Six years in development, the International Federation of Red Cross and Red Crescent Societies (IFRC) Solferino Academy has launched the Data Playbook v1, "a social learning toolkit to help people along the data journey. There are 10 modules and 120 brief exercises, games, scenarios, slides, and checklists to help teams improve their data skills. We embedded data protection and responsible data use across all the contents."