Events, reports, and media to support your digital transformation (newsletter summary post)
Published on: August 1, 2023
In this newsletter update I provide links to a number of upcoming events related to digital transformation, along with tech-related news and reports, and some immigration and diversity-related stories.
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The digital path forward is clear, and not so clear (newsletter summary post)
Published on: July 17, 2023
In this edition I continue to bring you my mixed bag of current and ongoing frustration with the lack of information and transparency on leadership in digital transformation along with innovation and leadership in our sector.
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Settlement managers. Become an expert in evaluating your organization's hybrid service quality
Published on: July 17, 2023
You may have read what I’ve written about Wired: Evaluation Settlement Online (WESO) before. In this post I’m going to explain why you, a manager at an Immigrant and Refugee-serving organization, should learn about, take the WESO training, and implement the WESO toolkit.
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Remote service delivery and the path forward - a 2021 IRCC presentation
Published on: July 15, 2023
In a session with an Immigrant and Refugee-serving organization yesterday I shared a couple of slides that I tend to share in many presentations. It's a summary of IRCC's priorities from December 2021. I realized that I've never shared the entire presentation, so here it is for you to access and review. With some of my thoughts, of course.
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WES Weekly Roundup July 12, 2023
Published on: July 12, 2023
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Ontario to require temporary foreign worker agencies, recruiters to be licensed starting Jan. 1, Canada announces First-Ever Express Entry invitations for French-speaking newcomers, Settling In: Indicators of Immigrant Integration 2023, What Canada gets right (and wrong) in economic pathways for displaced talent, Canada is getting bigger. Are we setting the country and its newest citizens up for success?, and more.
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The countdown begins: decoding IRCC's national Call for Proposals and its implications for sector digital transformation
Published on: July 12, 2023
The next IRCC national call for proposals is coming. It might be later this year. It might be next year. Funding could roll out as soon as 2024. It might be in 2025. I'm starting to hear rumblings of sector consultations. This call for proposals is crucial. It will indicate how serious IRCC is about sector digital transformation and hybrid services. So what we can we learn from past consultations?
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A much needed Newcomer rural perspective on digital inclusion & more (newsletter summary post)
Published on: July 11, 2023
It's been a while since I posted a podcast episode. Editing this one reminded me how incredibly insightful, experienced, and committed you all are in the Immigrant and Refugee-serving sector.
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The State of Humanitarian and Development Cybersecurity (webinar recording)
Published on: July 11, 2023
This NetHope event explored data from the report, key themes and takeaways for INGO leaders, digital teams and stakeholders in the donor and policy ecosystem. Presenters shared their reflections on cybersecurity challenges and discussed steps needed to address the growing challenge facing digital humanitarian and development actors.
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Chatbots in humanitarian contexts - Learning from practitioner experiences (2023)
Published on: July 11, 2023
The goal of the report is to offer guiding questions and considerations for humanitarian organizations deciding if a chatbot is an appropriate tool to address program and community needs. It also contains use cases highlighting the experiences of practitioners working in diverse geographic contexts and issue areas.
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