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In this useful overview, WholeWhale, a U.S.-based a certified B Corp digital agency that leverages web data and technology to increase impact, provides a number of practical tools you can start investigating and using in your work.

The YMCA of the National Capital Region’s project, Wired: Evaluating Settlement Online (WESO), is a research-based program that addresses the challenges/barriers that service providers and newcomer clients face in delivering/using remote and hybrid services. The project is uncovering evidence-based practices that Settlement Service Provider Organizations (SPOs) find promising in delivering remote/hybrid services and engaging clients, creating a toolkit/framework and resources for SPOs to evaluate the effectiveness of your service delivery and adapt your models accordingly to improve services, and creating a network of knowledge and promising practice sharing.

In this study, the authors evaluate the performance of several widely-used GPT detectors using writing samples from native and non-native English writers. Their findings reveal that these detectors consistently misclassify non-native English writing samples as AI-generated, whereas native writing samples are accurately identified.

This report outlines that, while multilingual language models show promise as a tool for content analysis, they also face key limitations. Language models in general, and multilingual language models in particular, may allow for the creation of exciting new technologies. An effort to increase access to online services in multiple languages will certainly be a step in the right direction. They may even help to open up different opportunities and access to information for people who speak one of the many languages that are currently rarely supported by online services. 

Digital transformation remains a daunting process. And it's been recently compounded with the AI tipping point. AI is now something on everyone's radar because of the rise of Generative AI, highlighted by ChatGPT and resulting massive investments and accelerated timelines releasing competitor products and technologies. I'm sharing some interesting resources I thought you might find useful.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Working (and Learning) Online: Improving Remote Work-integrated Learning Experiences for Students and Employers, Triple-glass effect and language barriers erode Canadian charm, say experts, Canada waives fees for family members of Canadians who fled Sudan, and more.

How are technology and data are being used to enable innovative immigration systems? To ensure that Alberta continues to grow as an economic engine in Western Canada through COVID-19, the development of innovative immigration systems is critically important. This 2020 Civic Tech Calgary session provides an overview of Immigrant Services Calgary's new system for streamlining services for newcomers among multiple service providers in Alberta called Gateway Canada.

A lot of energy is being poured into diversity and inclusion efforts across the Canadian tech ecosystem. While this is commendable, newcomers generally still encounter barriers preventing them from integrating seamlessly into tech careers, startups and funding opportunities. What would it look like if we could build communities that not only welcome people from diverse backgrounds but also intentionally invite them?

Artificial Intelligence is on everyone's radar right now. How to ensure we're rolling out ethical AI? What's the best way to regulate it? As I've written about recently, it's not at all a new discussion. In this session from May 2021, Ontario public servant presenters share information about Ontario's consultations to inform a Trustworthy Artificial Intelligence (AI) framework.