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In this session with the Peel Newcomer Strategy Group, I was invited to speak about how organizations can advance the collective conversation on hybrid and digital service improvements regionally and where we might see opportunities to align with recent recommendations of the National Steering Committee on Technology (NSCT) focused on the Canadian settlement sector.

I’ve found that when it comes to technology and our sector we make far too many assumptions based on anecdote rather than data. Of course, our work should be guided by both. I’m a big believer in qualitative and quantitative feedback and data. But we should be using both when we’re coming to conclusions that guide our move to a hybrid service delivery model.

According to a new report from Twilio.org (the nonprofit arm of Twilio), 89% of nonprofits say digital communications are critical to achieving their organization's mission. And, while this is the case, much still needs to be done in nonprofits to move towards successful digital transformation.

Promising Practices in Accessing Virtual Mental Health: Supporting Refugees during COVID-19 is a project that started during the pandemic and is funded by the Canadian Institutes of Health Research and the Ontario Ministry of Health.

Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Report unpacks why too many Arab women are struggling professionally, OCASI and BMRC releases pandemic response survey findings, Healthcare gig platforms help migrant workers survive but at what cost?, Canada so far resettles 12,605 of promised 40,000 Afghan refugees, and more.

The survey provides insights into the experience and reflections of managers in Ontario settlement agencies beyond the first wave of the pandemic.

The survey provides insights into the experiences and reflections of frontline settlement workers in Ontario beyond the first wave of the pandemic that are critical to the sector itself and policymakers from all levels of government who are concerned with the integration of migrants.

In this 2022 Pre-Arrival Virtual Conference follow-up I wanted to be a bit more practical. Still future focused, but perhaps more narrowly now. The practical future window I’m focused on today is about 2 years. From now until the next national Call for Proposals. Still looking at what our sector can aspire to. But more practical.