The answer is yes, by the way.
According to a new report from Twilio.org (the nonprofit arm of Twilio), 89% of nonprofits say digital communications are critical to achieving their organization's mission. And, while this is the case, much still needs to be done in nonprofits to move towards successful digital transformation. Importantly, there is a gap between how nonprofit stakeholders and clients want to engage digitally with nonprofits and the reality of that engagement.
Twilio.org’s new report, The State of Nonprofit Digital Engagement provides an overview of:
Their data comes from three sources:
Can this data be considered similar to the Canadian experience? Definitely. There is much to learn from this report for Canadian nonprofits as well. There is plenty of research to show similar findings.
Watch a webinar summarizing their research and the implications for nonprofits:
Read and download the report: