Category: Digital Inclusion - digital literacy

At the March 2025 Metropolis Conference I participated with Peel Newcomer Strategy Group (PNSG) on a panel presentation. If you weren't in the room, you may think you missed it. But, thankfully recently ran a similar panel and the 2024 P2P conference, virtually, so there is a recording. I didn't participate then, but I also have a recording of a very similar presentation I did on the topic of digital inclusion/equity and digital transformation in the sector.

In this February 2025 webinar, Refugee 613 presented the latest findings from MTM Newcomer's 4th annual survey.

You've seen Dr. Ibukun Abejirinde's work on compassionate virtual care on this site in the past. Her work on how digital transformation can advance health care access and health equity for marginalized groups is essentially connected to our work in settlement. I wanted to share some of that work in more detail.

An ARAISA and ISANS collaboration, this November 2024 webinar is part of a series of webinars to address the dynamic and evolving subject of integrating AI in our sector. This session explores how AI tools can enhance language education in your instructional practice.

Are you asking your clients about their digital access, literacy, and comfort as part of your intake or assessment processes? You should be. Here are some questions you can and should add to your intake and assessment flow to help you understand your clients and make better technology decisions.

Switchboard, a one-stop resource hub for refugee service providers in the United States, and the University of Utah recently ran Confluence, a conference to provide participants with valuable insights into co-creation design methodology, innovative approaches to virtual case management using Artificial Intelligence, and ideas for developing cross-industry partnerships to create sustainable, innovative solutions that improve outcomes for newcomers.

In this Technology in Human Services podcast episode I was joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.

This May 2024 Canada Excellence Research Chair (CERC) in Migration and Integration conference brought together an interdisciplinary and inter-sectoral group of researchers and leaders from Canadian and international civil society, business and government to reflect on the implications of the rapid development of advanced digital technologies (ADTs) for migrant integration in Canada and around the world.

I originally presented this at the Arab Community Centre of Toronto's Josoor Project Conference in March 2024: "Digital Inclusion: From Research to Application - Opportunities, Challenges and Strategies." You can view the video as well as read my full remarks in text.