Category: Digital Inclusion

Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.

This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.

I participated on a panel at the Atlantic Regional Settlement Conference recently - 2022 Summit: Navigating Disruption and the Future of Settlement. Here is a summary of my presentation (not much new if you already follow my work, a bit of a summary).

Recently, AlphPlus has gone through a similar process of looking into the future of hybrid and digital service delivery in Ontario's Literacy and Basic Skills sector. It is worth highlighting their consultation and final reports. What aligns as well as differs with findings in our sector should be of interest to review.

Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.

Joséphine Goube, former CEO of Techfugees, imagines the next 40 years through the activities of Techfugees and how climate change, migration, and technologies will intersect in our near future.

Edward Rivas is a Settlement Counsellor at Catholic Centre for Immigrants in Ottawa. He created this video to help address a common problem and question he was getting from clients. He has agreed to make it available for anyone to use in their work with Newcomers. Creating a how-to video does so many things. Learn how creating videos can make your work more effective and efficient.

The Odils Learning Foundation is a UK-based charity For Refugees, Asylum Seekers and Migrant Groups. They have created a number of useful and practical videos focused on learning Email (as well as a specific focus on Gmail), Zoom, and Microsoft Teams. This complements written resources they have created, such as Getting Started With Zoom.

HIAS has developed a digital inclusion project that involves digital literacy training and providing digital tools for refugee clients. They developed a series of multilingual videos focused on Digital Literacy for Life and Work, and Chromebook Orientation.