Settlement services need to improve their online offerings for tech-savvy newcomers (republished from The Conversation)
Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.
Technology for refugees, by refugees (session recording)
Joséphine Goube, former CEO of Techfugees, imagines the next 40 years through the activities of Techfugees and how climate change, migration, and technologies will intersect in our near future.
How a simple how-to video can save you and your clients time, and make you available while you sleep!
Edward Rivas is a Settlement Counsellor at Catholic Centre for Immigrants in Ottawa. He created this video to help address a common problem and question he was getting from clients. He has agreed to make it available for anyone to use in their work with Newcomers. Creating a how-to video does so many things. Learn how creating videos can make your work more effective and efficient.
Multilingual videos: a focus on Email, Zoom, and Microsoft Teams
The Odils Learning Foundation is a UK-based charity For Refugees, Asylum Seekers and Migrant Groups. They have created a number of useful and practical videos focused on learning Email (as well as a specific focus on Gmail), Zoom, and Microsoft Teams. This complements written resources they have created, such as Getting Started With Zoom.
Multilingual Videos: Digital Literacy for Life and Work, and Chromebook Orientation
HIAS has developed a digital inclusion project that involves digital literacy training and providing digital tools for refugee clients. They developed a series of multilingual videos focused on Digital Literacy for Life and Work, and Chromebook Orientation.
400 technology guides you can use today with Newcomers
Looking for a specific technology guide to help a client or co-worker learn the basics? Don't reinvent, borrow! UK-based Digital Unite has over 400 technology how-to guides that cover a whole host of digital topics. Written by subject matter experts and updated regularly, the guides are perfect for supporting others with digital skills or improving your own knowledge.
New Digital Literacy and Skills for Daily Life in Canada Multilingual Videos
Reception House Waterloo Region has created some new Digital Literacy and Skills for Daily Life in Canada video playlists. Videos are available in Arabic, Dari Farsi, Rohingya, Somali, and Tigrinya. The videos are intended to support newcomers settling in Waterloo Region by providing information and guidance on topics such as digital safety, using a laptop, or navigating local transit using Google Maps.
COVID & Access to Settlement Services - the impact of technology on clients and service providers (presentation notes)
At the recent P2P 2021 Conference, I was part of the panel "The COVID Cohort of Immigrants: Tackling Settlement and Employment Challenges." My focus was on discussing the impact of technology on both clients and service providers in the pandemic context.
Inclusion by design: Creating digital identity solutions that work for all (webinar recording)
In this September 23, 2021, Alan Turing Institute webinar, Louise Maynard-Atem, Research Lead at Women in Identity shares her view on the importance of inclusion, when establishing an identity system for a thriving digital economy.