You've seen Dr. Ibukun Abejirinde's work on compassionate virtual care on this site in the past. Her work on how digital transformation can advance health care access and health equity for marginalized groups is essentially connected to our work in settlement. I wanted to share some of that work in more detail.
Past posts:
Beyond Technology: Digital Health Compassion for Canadian Immigrants and Refugees
This article makes a case for understanding the experience and needs of immigrants and refugees with using virtual care in relation to its ability to deliver compassionate care—that is, characterized by trust, dignity, positive patient-provider relationship, empathy, and respect. Authors propose using intersectionality as a framework for this inquiry. By understanding if and how immigrants and refugees experience virtual care through a compassionate lens, we can ensure that their perspectives and needs influence how we design systems of care.
Ibukun Abejirinde and Nancy Clark on compassion and virtual care for Newcomers and Refugees
In this Technology in Human Services podcast episode I was joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.
Current infographic from a recent AMS article:
Session videos from a project and event she coordinated - Beyond Technology, Beyond Healthcare: Promoting Equitable and Integrated Supports for Newcomers and Refugees in Canada:
The purpose of this project was to promote collaborative understanding about equitable virtual care services for newcomers to Canada using an Intersectionality-Based Policy Analysis framework (IBPA) with a lens of appreciative inquiry.
Session 1
Session 2
Sketchnote for Sessions 1 and 2
Session 3
Session 4
Sketchnote for Sessions 3 and 4
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