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A digital transformation can make Canada’s immigration system world-class (republished from Policy Options)
Published on: January 11, 2023
How other countries have moved to digital immigration provides important clues for Canada. Modernizing could build an efficient and fairer system.
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Will artificial intelligence lead to more unfairness? (republished from Policy Options)
Published on: January 11, 2023
Rather than bring about a post-labour world, the use of AI in the workplace is likely to increase precariousness and inequalities among workers.
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Governments’ use of AI in immigration and refugee system needs oversight (republished from Policy Options)
Published on: January 11, 2023
As Canada experiments with using artificial intelligence (AI) in its immigration and refugee system, we must ensure the system protects human rights.
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City of Toronto Connected Community team: Discussing Technology in our City (webinar recording)
Published on: December 12, 2022
Hosted by Civic Tech Toronto, City of Toronto staff who work in technology services share an overview of some of City Council’s priorities, providing an update on Toronto's Digital Infrastructure Strategic Framework.
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What is the default trajectory of humanity's relationship with technology?
Published on: October 4, 2022
I've joined Tech Stewardship's self-directed course and this week went through one question that I think is important for us all to reflect on: what is the default trajectory of humanity's relationship with technology? We're asked to rank where we are on a scale from 1 (pessimistic) to 10 (optimistic).
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Tech we're not talking about in our sector
Published on: July 20, 2022
Our sector has been having a lot of conversations and doing research on many broad and specific areas of digital transformation over the past 2 years. One of the things I've been thinking about are some specific technologies that don't typically come up in sector conversations about digital transformation, but I think we need to start thinking about and planning for.
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Settlement services need to improve their online offerings for tech-savvy newcomers (republished from The Conversation)
Published on: May 25, 2022
Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.
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Why IRCC needs a hybrid service delivery lead
Published on: May 15, 2022
In the Settlement Sector and Technology Task Group report we made a recommendation that I want to focus on. In part because during a recent project it became clear just how important this recommendation will be to the future of digital transformation in the Immigrant and Refugee-serving sector.
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Code for Canada's Digital Capacity Assessment (webinar recording)
Published on: January 18, 2022
This December 2021 Code for Canada workshop shared their new Digital Capacity Assessment tool for government teams. Building on the work of Public Digital and the Harvard Kennedy School, the tool helps public servants identify the digital competencies that are most important in their unique contexts.
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