COVID-19 and Digital Disruption: Can Technology Save Us? (webinar recording)
Digital technologists moved very quickly to suggest this was yet another social problem ripe for 'digital disruption'. But how effective are such digital efforts in solving social problems? Are apps the answer to decades of inequality?
Serving the Most Vulnerable (webinar recording)
On April 7, 2020 Future of Good brought a panel together to answer: how do we build systems for care and support when the world is forced into going digital and those we serve don’t have access?
3 good sources on privacy you should read
You should listen to and read what experts have to say on the topic or privacy. I offer three sources who are prolific on the topic.
Apps for human services - a review of Chalmers bot
Chalmers can help you find things like: free meals, overnight shelter, clothing banks, emergency contacts and can point you to offline and online mental health services. Bot creators ample labs are already working towards the most requested items like housing, eviction, employment, legal-aid, harm reduction, mental health services, and additional languages.
Deep Dive: cybersecurity and encryption
On the organizational side, you work with your clients' personal identifiable information. You know that it should be kept under lock and key in your office, but what does that mean online?
What we can learn from what's happening with digital government
All three levels of government have embarked on digital/innovation overhauls of the way they serve the public, with the first common element to think of the client first and have them in mind when creating or revamping anything they do. If they can do it, so can we.
Newcomers accessing services – the reports behind the stats
If you’ve been in the sector, you’ve heard stats thrown around about how only about 40% of newcomers actually access settlement services. Here’s a summary of some research where those numbers come up.
Public Interest Technology - bringing humility to tech
We're aware that we need cultural humility, but what about technology humility? Too often our interactions with techies leaves us feeling frustrated, less-than, and no further ahead in understanding how to address our tech challenges. Perhaps we need to work with committed public-interested technologists who have embraced tech humility...