Addressing Newcomers’ Digital Literacy Gaps and Facilitating their Integration through Digital Education (webinar recording)
Published on: February 28, 2025
This February 2025 Pathways to Prosperity session provided 3 presentations explored language courses and teacher training designed to promote digital inclusion and support Canadian newcomers’ settlement.
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Advanced digital technologies and settlement work (webinar recording)
Published on: December 27, 2024
In this December 2024 Wellesley Institute Community Knowledge Program webinar, panelists discussed their current projects in settlement work and how advanced digital technologies are currently being used to support newcomers to Canada.
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Local experiences of using Artificial Intelligence (AI) (webinar recording)
Published on: September 21, 2024
This is the fourth session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Fernando Vitorino, Vice President, Information and Communication Technology Solutions & Services, Achēv and Aimee Holmes, Vice President, Data Strategy & Digital Solutions, presented their experiences of integrating AI into program and service delivery.
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Role of Generative AI in supporting newcomers (webinar recording)
Published on: September 21, 2024
This is the third session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Isar Nejadgholi, a Senior Research Scientist at the National Research Council Canada, provides an overview of her research into the potential applications of AI in the settlement sector.
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From learning about AI to application for marketing (webinar recording)
Published on: September 21, 2024
This is the second session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Dan Kershaw, ED, Furniture Bank, talks about becoming AI Augmented - the Furniture Bank's Integration Journey.
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Google's NotebookLM discusses the Settlement Sector and Technology Task Group's work
Published on: September 19, 2024
Google's NotebookLM is a free AI-powered research assistant and note-taking tool. In some ways it's like other Generative AI tools. But the audio interview function is different. I tried it today with a report I'm very familiar with. It's pretty neat.
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You still don't need to be an early AI adopter, but you do need to pay attention
Published on: September 17, 2024
Last year I wrote a post You don't need to be an early AI adopter, but pay attention where I shared some reports and links, mainly focused on ethical and responsible use of AI. I wrote "Ignoring whether or not you care about being a frontrunner in AI adoption, I think a key point is that you don’t need to be. But you need to be paying attention. And maybe seeking out some early adopters to learn from and even partner with." It's still true.
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Confluence: Bridging the Gap between Technology and Resettlement (conference recording)
Published on: September 17, 2024
Switchboard, a one-stop resource hub for refugee service providers in the United States, and the University of Utah recently ran Confluence, a conference to provide participants with valuable insights into co-creation design methodology, innovative approaches to virtual case management using Artificial Intelligence, and ideas for developing cross-industry partnerships to create sustainable, innovative solutions that improve outcomes for newcomers.
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Leveraging AI to Improve Service Efficiency (webinar recording)
Published on: September 13, 2024
This webinar, hosted by Peel Newcomer Strategy Group with support of Digital Transformation committee of the Executive Council of Peel-Halton Settlement Partnerships, is designed to share knowledge and discuss the potential impact of Artificial Intelligence. This is the first session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations.
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