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Post Metropolis conference discussion about digital and innovation in the sector (webinar recording)
Published on: April 5, 2024
Metropolis happened. Maybe you went. Maybe you didn't. Either way, you're interested in following up on some of the digital, tech, comms, hybrid discussions that started there, presentations that happened and will never be shared beyond the room they took place in, or you're just curious about what interesting things other folks are doing. On April 3, 2024 some of us got together to chat and share.
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Artificial Intelligence and Nonprofits: Panacea or Pandora's Box? (webinar recording)
Published on: April 2, 2024
This video is the full interview with Jason Shim, Chief Digital Officer of the Canadian Centre for Nonprofit Digital Resilience, recorded for the 17th episode of CharityVillage Connects, a podcast exploring issues of importance to Canadian nonprofits and charities. The complete podcast episode is also included here.
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The future of settlement work – thinking out loud - four years later, not much has changed
Published on: March 23, 2024
In this December 2018 video I thought out loud about the future of immigrant/refugee settlement work, but really human service more broadly. We've learned a lot since then. Experienced a lot. I thought it would be interesting to reshare this 2018 reflection now to see where we're at. And not much has changed.
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Integrating AI into your work providing employment services and support (webinar recording)
Published on: February 22, 2024
In these 2023 Future Skills Centre’s Community of Practice webinars Danny Mirza, Lead Career Consultant at Coventry University, UK, showcased how artificial intelligence (AI) tools (with a focus on ChatGPT) can be used to automate tasks and improve client engagement and career readiness.
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Digital in the IRCC CFP - a summary and some recommendations
Published on: December 18, 2023
What's in the CFP related to digital that should be acted on?They'll fund your tech. But what should you ask for? I don't have a crystal ball or insider view of IRCC, and they're being vague in some areas. But there are a few areas that seem fairly clear to me where I want to make recommendations. I'm also pointing out areas of the CFP that you need to make sure you actually find and read.
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2023 Settlement Outcomes Report
Published on: November 10, 2023
Following the first Settlement Outcomes Highlights Report published in 2021, this report represents the second publication by Immigration, Refugees and Citizenship Canada (IRCC) that provides a high-level analysis and summary of the newcomer settlement experience for clients of IRCC’s Settlement Program.
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IRCC's Service Delivery Improvement (SDI) – Overview and Findings
Published on: November 3, 2023
At the 2023 Metropolis Identities conference IRCC presented some findings and promising practices from their funding Service Delivery Improvement (SDI) groups from 2017 and 2020. You can review their conference presentation in this post.
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Elevating Training and Entrepreneurship Supports Through Technology (webinar recording)
Published on: August 17, 2023
In this Pathways to Prosperity webinar from the P2P 2022 National Conference presenters from ACCES Employment cover a series of approaches and tools that increase interactivity and outcomes in remote and hybrid service delivery models in their work.
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Rapid Community Assessments with Refugee Newcomer Populations (webinar recording)
Published on: August 2, 2023
Hosted on July 27, 2023, this Switchboard training session on creating rapid community assessments (RCA) with refugees was delivered by Dr. Mary Bunn, PhD, LCSW; Ramsha Sohail, MPhil; and, Dr. Karin Wachter, PhD, MEd. RCAs help collect community insights and views on a certain issue and calculate the major needs of the target community. That means the approach is useful for technology, digital literacy, digital inclusion assessments as well.
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