Leveraging AI to Improve Service Efficiency (webinar recording)
Published on: September 13, 2024
This webinar, hosted by Peel Newcomer Strategy Group with support of Digital Transformation committee of the Executive Council of Peel-Halton Settlement Partnerships, is designed to share knowledge and discuss the potential impact of Artificial Intelligence. This is the first session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations.
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Using AI notetakers and scribes in your online meetings - issues and guardrails
Published on: September 10, 2024
The use of AI notetakers and AI scribes in the context of community, human, and health services has come up as an area of excitement and concern. Many people are starting to use them and there are concerns about privacy, control over meeting notes and artefacts. Many have been using them without having any policies in place. There is a desire to have some useful and practical guidelines and policies in place. In this article I'm providing some useful articles and sources that I have found to provide an overview of the issues that service providers should be aware of.
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How Twitter — now X — helps us understand Canadian values and attitudes toward asylum seekers (republished from The Conversation)
Published on: August 27, 2024
The treatment of asylum seekers is an important issue for many countries as they grapple with polarized public views on the issue. Researchers analyzed discourse about asylum seekers on Twitter — now X — at the time of the closing of Roxham Road.
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Ibukun Abejirinde and Nancy Clark on compassion and virtual care for Newcomers and Refugees
Published on: August 19, 2024
In this Technology in Human Services podcast episode I was joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.
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Bias in Generative AI (webinar recording)
Published on: August 12, 2024
This May 2024 Scottish AI Alliance workshop focused on Bias in Generative AI, specifically on text-generating technologies called Large Language Models (LLMs), such as ChatGPT. University of Edinburgh PhD student Lara Dal Molin moderated the session exploring concrete instances of bias in an open-source LLM.
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How to evaluate digital products and services in the non-profit sector (webinar recording)
Published on: August 12, 2024
In this December 2023 Catalyst webinar, Digital Evaluations expert Tom Keyte outlined findings and guidance resulting from new research conducted on the evaluation of digital products and services for non-profit organizations, evaluators, funders and digital agencies. Keyte highlighted the ins and outs of evaluating digital products, providing simple steps you can implement to improve your digital product development and evaluation.
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Transforming Canada Immigration: The Impact of AI on Immigration Law (webinar recording)
Published on: August 1, 2024
In this July 2024 Canadian Immigration Institute session, Canadian Immigration lawyer Mark Holthe interviews Josh Schachnow about the impact of AI on Canadian Immigration law and practice.
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What you can do to protect your organization against Cyber attacks? (webinar)
Published on: August 1, 2024
This July 2024 DigiShift webinar provides an overview of common Cyber threats within the voluntary sector and what you can do, whatever your role or expertise to make things better. Speakers provide valuable insights and practical tips to help enhance your organization's Cyber resilience.
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How Do Provincial and Municipal Governments Utilize Research? (webinar recording)
Published on: August 1, 2024
In this July 2024 Pathways to Prosperity webinar, speakers explore the questions How do governments use research? How can academics improve the impact of their research? to examine the use of research among provincial and municipal governments.
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