Category: digital literacy

Being ready for hybrid services ultimately means being ready for digital service delivery. You should be already actively assessing the impact and outcome of your services. How can you assess how ready you are to deliver services digitally?

In this December 2022 webinar the Scottish Council for Voluntary Organisations (SCVO) looks back at the biggest changes we've seen this year and look to the future. What have been our biggest tech wins? How has digital, data and design benefited the sector? And what might happen in 2023? We'll be encouraging call participants to share their digital wins, big and small.

Digital inclusion practitioners have been working to end the digital divide for decades, creating their own community, definitions, resources, and gaining knowledge of what works and doesn’t. In this webinar, U.S.-based National Digital Inclusion Alliance provides a detailed overview of Digital Inclusion.

What are the top emerging trends in digital, and how will nonprofits be impacted? Where should we focus our attention (and resources) in 2023? This series of 5-minute mini-presentations organized by TechSoup Connect Western Canada provided you with information about the trends, tools, and techniques nonprofits should use to create more impact.

Rather than bring about a post-labour world, the use of AI in the workplace is likely to increase precariousness and inequalities among workers.

As Canada experiments with using artificial intelligence (AI) in its immigration and refugee system, we must ensure the system protects human rights.

Recently I presented a "lightening talk" at the Future of Good's Dismantling Digital Barriers Summit. The Summit sought to understand "what is digital equity? Who is left behind? And how do we close that gap?" It's a topic that has taken on increased importance in our sector. I thought I'd share my speaking notes.

Four years ago I took a stab at outlining what I think the future of immigrant/refugee settlement work is. It's 33 minutes of my sense of the future of settlement work and all the moving parts and connections. I think it's still very relevant and part of the conversation we need to be having as a sector.

Despite the importance of immigrants for the Canadian economy and national identity, it remains to be seen if immigrants are engaged in the development of policies, services and technological tools that impact them. This article suggests that they should be included and engaged.