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Strengthening Hybrid and Digital Service Delivery: Models for consideration
Published on: July 30, 2022
In this session with the Peel Newcomer Strategy Group, I was invited to speak about how organizations can advance the collective conversation on hybrid and digital service improvements regionally and where we might see opportunities to align with recent recommendations of the National Steering Committee on Technology (NSCT) focused on the Canadian settlement sector.
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Objectives for Ensuring High-Quality and Inclusive Settlement Services
Published on: July 28, 2022
High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.
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Enabling Innovation in the Immigrant and Refugee-serving Sector
Published on: July 26, 2022
Enabling innovation means that Service Provider Organizations' (SPOs’) skills, commitment, and desire to innovate are supported with a shared innovation mindset, enhanced data skills and use, and continued funding.
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Strengthening the Immigrant and Refugee-serving Sector's Hybrid Service Environment
Published on: July 25, 2022
Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.
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Research on international students' digital & information practices reinforces many things we know and should be doing when planning for hybrid service delivery
Published on: July 8, 2022
A couple of interesting reports on the digital and information habits and practices of international students provide some useful insights that reinforce what we should know and learn about all Newcomers.
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The Powerful Role of Social Media in Resettlement (webinar recording)
Published on: January 30, 2022
In this November 2021 Pathways to Prosperity Canada conference session presenters discussed the question: What is the role of social media in resettlement?
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Research Colloquium on Refugee Sponsorship - Refugee Sponsorship & Public Attitudes Toward Refugees (webinar recording)
Published on: January 30, 2022
This January 2022 University of Ottawa Refugee Hub panel discussion focused on the connections between refugee sponsorship and public attitudes towards refugees.
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Migrant Resilience in Canadian Cities: People, Institutions and Policies - Resilience and refuge (webinar recording)
Published on: November 30, 2021
In this June 23, 2021 Building Migrant Resilience in Cities project webinar, presenters discussed: 1. Asylum Seekers in Quebec, 2. The role of christian churches with Haitian asylum seekers, 3. Resettlement of Syrian Refugees in Gatineau, Quebec.
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Hiring, Discrimination and Newcomer Resilience (webinar recording)
Published on: November 30, 2021
This November 10, 2021 webinar provided research updates on research topics being done as part of the Building Migrant Resilience in Cities project: 1. Temporary Migrants and Resilience 2. Sounding Different, but Still Equal? Assessing Discrimination against “Audible Minority” Experts in Urban and non-Urban Settings in Quebec and Ontario 3. Employer Recruitment Strategies, Newcomer Employment and Resilience.
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