Category: digital literacy - innovation

I read a good article that moves past AI and ChatGTP sensationalism and has lessons for our Immigrant and Refugee-serving sector. Focused on lawyers and AI in the law, the conclusion here makes sense for us as well. Throughout the text below, when you read "legal profession" think about "Settlement Practitioners."

I'll try to keep myself focused, and these posts focused, on ensuring that we're not just diving into the hype. But that we look at AI just like we should look at any technology, existing or emerging. With an ethical and responsible lens. Here are a few good starting points.

Rather than bring about a post-labour world, the use of AI in the workplace is likely to increase precariousness and inequalities among workers.

As Canada experiments with using artificial intelligence (AI) in its immigration and refugee system, we must ensure the system protects human rights.

Immigration decisions are complex with high stakes for the people involved. The government must tread carefully on using AI in the screening process.

Experimenting with a systems approach using AI will help reveal its potential and allow immigration officials to begin asking different questions.

You’ve probably seen people post about the latest AI media darling, the AI chatbot ChatGPT. AI is here, is coming, will impact our work, all of that. So it makes sense to try things out from time to time, to see how they can actually help our work. I’ve done that previously. And, when I saw Andrew Griffith try it out on immigration and citizenship questions, with good responses, I decided to try it out on digital inclusion questions.

I recently shared episode of my Technology in Human Services podcast where I speak with Meenakshi (Meena) Das about not just focusing on AI, but Human-centric AI. It generated some great comments from a couple of people working on AI projects in their organizations, building on and adding to Meenakshi’s insights, which I wanted to share here.

Recently I wrote about tech we're not talking about in our sector. I’m hoping to explore many of these technologies. In this article I’m looking at  AI copywriting and video creation sites. There's a lot of potential, and things to think about here.