Category: digital literacy

This site provides information and a listing of practical projects, and client-facing tools, resources, and toolkits frontline workers can use as they progress towards digital transformation and hybrid/blended service delivery.

This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.

I participated on a panel at the Atlantic Regional Settlement Conference recently - 2022 Summit: Navigating Disruption and the Future of Settlement. Here is a summary of my presentation (not much new if you already follow my work, a bit of a summary).

This webinar by Linda Manimtim, an eSkills developer at RRC Polytech, introduces the five eSkills lessons on Avenue.ca.

IRCC recently funded a number of projects under their Service Delivery Improvements (SDI) funding, but hasn't released funding information yet. So I sifted through the Government of Canada's Proactive Disclosure site and found some info.

Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.

In the Settlement Sector and Technology Task Group report we made a recommendation that I want to focus on. In part because during a recent project it became clear just how important this recommendation will be to the future of digital transformation in the Immigrant and Refugee-serving sector.

I've seen a lot of links floating around to help provide resources and information to help Ukrainians coming to Canada under Canada-Ukraine authorization for emergency travel (CUAET). It is always, but especially during times of crisis, that we get this information right. This page is simple. It links to authoritative information from official government and nonprofit sources. The information on these links will be the most up to date information you can find about efforts, supports, and services available.

HIAS has developed a digital inclusion project that involves digital literacy training and providing digital tools for refugee clients. They developed a series of multilingual videos focused on Digital Literacy for Life and Work, and Chromebook Orientation.