Category: knowledge & expertise

This 2020 Canadian Association of Social Workers webinar provides an overview of Family Reunification, focusing on: an introduction to the Canadian family reunification policies, the policies’ effects upon migrant clients, exploring social work’s role in immigration social policy development, and offers avenues for addressing social justice challenges and barriers faced by migrant families.

This self-guided learning workbook will provide an introduction to developing accessible and effective learning activities in a settlement setting using the Universal Design for Learning framework. The guide was developed for the Community Integration Network by Marisa Gelfusa, Facilitation and Design Specialist.

On September 22, 2021, The WE Value Partnership project held their WE Value Partnership Final Forum. Project staff provide a recap of where we have been and a sneak peek into some of the work that they hope to undertake in the coming months. I was honoured to provide a keynote presentation covering the potential and future of technology in the sector.

On October 28, 2021, HelpSeeker hosted this panel discussion on the current state, opportunities, and risks inherent in using advanced technologies, such as Artificial Intelligence and Machine Learning, to measure, predict and drive social change.

You can search this site and find various research reports and useful information about digital literacy in our sector. But a one-page summary can come in handy some times. In this post I've compiled a number of reports, webinar recordings, and other resources to get you started.

I was honoured to be asked to participate in the recent MPI Europe conference Social Innovation for Refugee Inclusion (SI4RI): Sowing Innovation in the Cracks of Crisis.

In May 2020, not long after frontline service providers moved services online, North York Community House (NYCH) held a couple of interesting and useful webinars. It was early days, but NYCH staff and leadership were learning some things, making progress. They decided to put themselves out there to share not only what they were learning, but also their struggles, and what they were learning.

During some work a few years ago on the digital messaging practices of immigrant and refugee-serving organizations and newcomers, I came across some really interesting research that just struck me as a great model. Building from this Smartphone Evaluation Framework theory, I proposed a similar Digital Messaging Evaluation Framework.

Regarding innovation and interaction, some refer to this as big “I”, and little “i” innovation instead. Big “I” innovation refers to big or disruptive innovations that totally change the landscape of a business, its products or the dynamics of the market. In contrast, little “i” innovation refers more to incremental changes or improvements to businesses and products. Another way to look at little “i” innovation is as iteration.