Digital transformation in the immigrant and refugee-serving sector - the discussion continues
Published on: March 26, 2022
In this 2022 Pre-Arrival Virtual Conference follow-up I wanted to be a bit more practical. Still future focused, but perhaps more narrowly now. The practical future window I’m focused on today is about 2 years. From now until the next national Call for Proposals. Still looking at what our sector can aspire to. But more practical.
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Are Canada’s Charities Ready for Digital Transformation? Digital Skills Survey Results (2021)
Published on: August 12, 2021
The Digital Skills Survey provides insights on the digital health of the Canadian charitable sector. In February, 2021, CanadaHelps conducted an online survey of approximately 1,400 charities. 1,114 were from CanadaHelps’ database (users of CanadaHelps’ software) and 328 other charities from a list obtained from Canada Revenue Agency (CRA) (charities with no relationship to CanadaHelps).
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Digital Transformation: How do we skill for inclusive innovation (webinar recording)
Published on: June 11, 2021
This webinar kicked off the official launch of the Skills for the Post-Pandemic World research series by Diversity Institute, the Future Skills Centre, and the Government of Canada. The webinar shared findings, insights from industry leaders, and explored digital transformation, innovation and alternative pathways for digital skills.
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Five Good Ideas for demystifying digital transformation (webinar recording)
Published on: June 10, 2021
In this Maytree Five Good Ideas session, Marina Glogovac, President & CEO of CanadaHelps, shares insights on digital transformation. With a career spanning nearly three decades in technology and media (including working in the magazine industry during the shift to the internet), she knows the challenges that come from forced disruptions. In this session, Marina helps viewers understand what digital transformation actually means, and how to think about and approach this seemingly overwhelming task.
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Digital transformation in settlement services (webinar recording)
Published on: April 16, 2021
This 2019 webinar focused on enabling service transformation through digital transformation. It described how digital transformation is more than implementing software, developing a mobile app or upgrading digital infrastructure. It is about changing the way you provide services and enhance client outcomes, by leveraging digital capabilities.
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Digital and tech-related Metropolis Conference 2026 sessions
Published on: March 11, 2026
I like to go through Settlement-related conference program agendas for conferences I’m not attending to see what might be of interest from a digital perspective. This year’s Metropolis Conference does not disappoint. Hopefully, at least the slides from these presentations, discussion notes, summaries, as well as reports mentioned will make it on the Metropolis conference platform or be shared publicly at some point. Here are some of interest.
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Drivers of Change in a Digital Era – AI, Information Flows and Immigration (webinar recording)
Published on: December 12, 2025
This November 2025 P2P Conference plenary explores change drivers, focusing on how emerging technologies are influencing, and will continue to influence, immigration and settlement in Canada. The session looked at advances in AI and digital tools and their impact on: immigration decision-making and processes, the way in which information is accessed and used, and the delivery of services to newcomers.
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National Workshop Agreement (NWA) to support Digital Literacy in Canada
Published on: November 1, 2025
The agreement seeks to create a shared vocabulary for digital‑literacy‑related concepts, provide implementation guidance for organizations across sectors, and propose a standardized set of indicators for measuring progress and barriers.
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Digital Participation Tool Ratings
Published on: June 24, 2025
People Powered's Digital Participation Tool Ratings evaluates 30 tools that have been used to support digital participation all over the world. This year’s ratings offer more information and insights on each tool to help you select a suitable tool for your context and needs. This year they also researched how AI tools and features fit into the current digital participation landscape.
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