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While Artificial Intelligence (AI) is a significant aspect of how we look at digital transformation in the sector right now, too much of our focus is on AI. In this piece, I'm offering an AI-generated summary of 30 webinars (yes, 30) conducted over the past 4-5 years. The cover a broad scope of digital transformation within the settlement and immigrant-serving sector.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Canada's Long-Standing Openness to Immigration Comes Under Pressure, IRCC backlog grows for the first time in months, Internationally mobile students triple in 20 years to nearly 6.9 million, Canada is cutting down on eligibility for student work permits. Here’s what to know, and more.

This research report provides a review and analysis of online and distance education language training in Canada. The report provides a set of recommendations for the implementation of online and distance education language training, including the need for increased access to online and blended learning opportunities, the need to address integrating culture in language learning, the need to provide robust learner orientation and professional development for instructors, ongoing and multi-modal communications, technical support and the development of a centralized repository of learning objects.

This environmental scan provides a detailed, sector-specific overview of AI adoption in Canadian settlement services, highlighting both the promise and the challenges of integrating AI in a human-centered, ethical, and collaborative manner. It provides actionable recommendations for organizations, policymakers, and researchers, and sets the stage for future work in this evolving area.

The research explores ongoing and emerging digital literacy gaps among newcomers in the Toronto South area, with a focus on how the COVID-19 pandemic accelerated the sector’s shift to online and hybrid service delivery.

This Digital Navigator Program Toolkit provides guidance for setting up and managing successful digital navigator programs. The toolkit was created by the National Digital Inclusion Alliance (NDIA) who have experience training, supporting, and learning from hundreds of digital navigators and programs providing digital navigator services across the country.

This article examines the use of artificial intelligence (AI), including generative AI, in the management of international migration. It explores the legal and practical considerations for responsible AI implementation by governments, focusing on transparency, regulatory frameworks, and the protection of migrants’ rights.

This report looked at the state of evidence for the use of communication apps (specifically cultural-language translation apps) with immigrant seniors in long-term care (LTC) and community settings. The study focused on understanding the acceptability, accessibility, and utility of these digital resources for older immigrant adults who have limited English proficiency, and how these tools impact health equity and care quality.

This is an evaluation report for a year-long digital literacy initiative conducted by Cecil Community Centre in Kensington-Chinatown. Multilingual seniors attended weekly classes, workshops, and optional drop-in sessions to build foundational digital skills. The project focused on Mandarin and Cantonese speakers.