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City of Toronto Connected Community team: Discussing Technology in our City (webinar recording)
Published on: December 12, 2022
Hosted by Civic Tech Toronto, City of Toronto staff who work in technology services share an overview of some of City Council’s priorities, providing an update on Toronto's Digital Infrastructure Strategic Framework.
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Human-centric AI - some Immigrant and Refugee-serving sector promising practices
Published on: November 18, 2022
I recently shared episode of my Technology in Human Services podcast where I speak with Meenakshi (Meena) Das about not just focusing on AI, but Human-centric AI. It generated some great comments from a couple of people working on AI projects in their organizations, building on and adding to Meenakshi’s insights, which I wanted to share here.
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So you’re teaching online - how are you sharing your work? (webinar recording)
Published on: November 1, 2022
I was honoured to be asked to present at The Immigrant Education Society's event Celebrate e-Learning with TIES: Innovation + Inspiration in the Nonprofit Sector. My presentation focused on exploring how to get the word out/promote the great work language professionals are doing not just to Newcomers, but also to other sector organizations.
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A conversation with Tim Lockie about putting people before technology
Published on: October 10, 2022
Welcome to episode 34 of the Technology in Human Services podcast. In this episode I speak with Tim Lockie. Tim has developed a new way to ensure that nonprofits factor people in their technology plans and that's what we talk about in this conversation, along with a healthy dose of how and why you should become better at making decisions with your own data.
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Tech we're not talking about in our sector
Published on: July 20, 2022
Our sector has been having a lot of conversations and doing research on many broad and specific areas of digital transformation over the past 2 years. One of the things I've been thinking about are some specific technologies that don't typically come up in sector conversations about digital transformation, but I think we need to start thinking about and planning for.
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5 ethical principles for digitizing humanitarian aid
Published on: July 4, 2022
Over the last decade, humanitarian organizations have digitized many of their systems, from registering refugees with biometric IDs to transporting cargo via drones. This has helped deliver aid around the world, but it's also brought new risks to the people it's meant to protect. Tech and human rights ethicist Aarathi Krishnan points to the dangers of digitization -- like sensitive data getting into the hands of the wrong people -- and lays out five ethical principles to help inform humanitarian tech innovation.
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Valuing equity first - digital exclusion, inclusion, and literacy
Published on: June 16, 2022
Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.
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The Impact of Immigrant Entrepreneurship on City Building - Learning from Toronto (2021)
Published on: June 4, 2022
This book chapter explores eight urban ethnic enclaves in the inner city of Toronto based on existing studies and eight Chinese and South Asian retail clusters in Toronto’s suburbs through extensive field research and interviews and surveys with key informants.
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Information and Communication Technology in Migration - A Framework for Applications, Customization, and Research (2022)
Published on: May 17, 2022
This paper addresses the role of Information and Communication Technology (ICT) in migration governance, support, and experience with particular attention to emerging technologies such as artificial intelligence, social media, and virtual reality.
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