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On January 18, 2022, Richard Edelman unveiled findings from the 2022 Edelman Trust Barometer. For 19 years of the Edelman Trust Barometer NGOs have been the most trusted institution. You're still second this year, but it's worth looking at the nuances of where NGO/community organizations are trusted. He delves into some of that of those nuances in his presentation, and they're interesting.

The Carr Center for Human Rights Policy's Nov 3-4, 2021 Symposium on Intercultural Digital Ethics brought together a range of cultural, social and structural perspectives on the ethical issues relating to digital information technologies, with the aim of broadening the approach of digital and AI ethics.

This series highlights digital divides across Canada, in hopes that by recognizing the interrelated issues of internet access, adoption and quality, a clearer path toward meaningful digital inclusion and equity can better shape our technology governance and digital policies.

There are many great workshops and webinars about misinformation and disinformation. Here are a few that tie together nicely.

Communication and information are an essential component of people’s lives. For migrants, the need to communicate and access information is essential to successfully complete their journeys, keep connected with family and friends back home, make new connections in their host country and access the right information to ease the transition into the host country.

Sectors and organizations are increasingly being asked to create their own data ethics standards, practices, and procedures. Organizations require the skills to gain meaningful insights from data in order to unleash the strength of data. Measuring service delivery outcomes in a hybrid service model practice requires a different lens than simply the quantitative one.

In the Digital Maturity Model approach, change management is crucial. People, processes, leadership, and organizational readiness require attention and development.

Addressing digital inclusion is complex. It requires recognition of the challenge and sustained effort to address it. There is no single strategy or method that could address all populations’ needs. Instead, localization and customization of different programs in Service Providing Organizations (SPOs) requires flexibility. Digital inequity is multifaceted, and intersects with culture, gender, age, class, and educational background.

This session focused on how cutting-edge technology has the potential to support and enhance current models of service delivery through automation and the application of solid data analysis. Presenters shared current and practical applications of AI and other technology innovations in the sector.