DataKind Nonprofit Data 101 Webinar Series (webinar recording)
Published on: January 22, 2024
Are you a social impact professional looking for some practical guidance on how to use data concepts or technologies? Do you want to connect with a data technologist to discuss your challenges? Are you looking for educational materials tailored to your work in the social impact space? Through Nonprofit Data 101, DataKind created this webinar series on various data science and AI topics.
Read More
Generative AI for Humanitarians (2023)
Published on: November 4, 2023
This paper is a compilation of findings from a literature review as well as key informant interviews with AI experts and humanitarians pushing the agenda for digital innovation in humanitarian action.
Read More
Evaluating your transition to hybrid service delivery (newsletter summary post)
Published on: July 7, 2023
Two years ago I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group. We asked the question: How do I know my transition to virtual service delivery is effective? It was a great discussion with many resources shared. This year I'm happy to share a better answer.
Read More
WES Weekly Roundup June 6, 2023
Published on: June 6, 2023
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Canada launches new immigration program to fill ‘in-demand’ jobs, Do university-educated immigrants recover economically from a slow start?, The Education-Immigration Nexus: Situating Canadian Higher Education as Institutions of Immigrant Recruitment, Mapping of complementary labour and education pathways for people in need of protection, and more.
Read More
The federal budget misses a key opportunity to address digital inclusion
Published on: April 4, 2023
I was asked to contribute to a Future of Good article evaluating the recent federal budget. My high-level evaluation in is the article, but I thought about it a lot when I replied. I'm posting my entire response here.
Read More
Using AI to Enhance Service Delivery
Published on: April 1, 2023
In the fall of 2020, ACCES Employment (ACCES) launched a virtual assistant powered by Artificial Intelligence (AI). VERA (Virtual Employment and Resource Attendant), responds to inquiries about our programs and services, helps users self-register for upcoming events, and offers resources that are relevant to users’ queries. VERA is a chatbot interface on our website and operates behind the scenes within our Facebook Messenger app. She runs on IBM Watson Assistant and Discovery technology.
Read More
25 Years of Digital Transformation in the Settlement Sector: Past, Present and Possible Futures - session notes
Published on: March 29, 2023
I’m always inspired when I chat with folks in the sector, but this Metropolis Conference session reminded me of the incredible wisdom, knowledge, and passion that exists if we just ask! I'm sharing what we did and what we learned here to try to keep the conversation going.
Read More
State of Digital Inequity: Civil Society Perspectives on Barriers to Progress in our Digitizing World (2023)
Published on: February 27, 2023
Based on survey responses from 7500+ participants across 136 countries, this report provides the largest ever mapping of the digital barriers facing civil society organizations — and those faced by the communities they serve.
Read More
WES Weekly Roundup January 18, 2023
Published on: January 18, 2023
The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Matching Rapid Growth with Adequate Supports: How Colleges and Government Can Enhance International Student Experiences in Ontario, Global Skills Mobility Partnerships: An Opportunity for Canada, Labour Force Survey, December 2022, Why Some Groups Are Quitting Canada’s Popular Refugee Sponsorship Program, Why Canada’s plan to bring in 1.45 million permanent residents won’t fix the labour shortage, and more.
Read More