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International Student Connect provides International Students with an authoritative information source along with connections in their community where they can get needed help and support. That alone makes it useful. But it is its first steps towards seamless information delivery in our sector that makes it very promising.

In this newsletter update I provide links to a number of upcoming events related to digital transformation, along with tech-related news and reports, and some immigration and diversity-related stories.

In this edition I continue to bring you my mixed bag of current and ongoing frustration with the lack of information and transparency on leadership in digital transformation along with innovation and leadership in our sector.

You may have read what I’ve written about Wired: Evaluation Settlement Online (WESO) before. In this post I’m going to explain why you, a manager at an Immigrant and Refugee-serving organization, should learn about, take the WESO training, and implement the WESO toolkit.

Two years ago I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group. We asked the question: How do I know my transition to virtual service delivery is effective? It was a great discussion with many resources shared. This year I'm happy to share a better answer.

In this post I'm providing some background information about how the evaluation toolkit was created and why you should connect with the WESO team soon to learn more about and implement it in your organization.

I realized that while many of the articles, research reports, and Good Ideas I share in the newsletter lead back here, not all do. And, maybe having weekly summary of posts on this site might make sense. Granted, it only took me 92 editions of my newsletter to realize that, but such is life. From now on I'm going to post my newsletters here. I hope you find it useful.

The YMCA of the National Capital Region’s project, Wired: Evaluating Settlement Online (WESO), is a research-based program that addresses the challenges/barriers that service providers and newcomer clients face in delivering/using remote and hybrid services. The project is uncovering evidence-based practices that Settlement Service Provider Organizations (SPOs) find promising in delivering remote/hybrid services and engaging clients, creating a toolkit/framework and resources for SPOs to evaluate the effectiveness of your service delivery and adapt your models accordingly to improve services, and creating a network of knowledge and promising practice sharing.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Investing in settlement services for newcomers, Best Practices in Supporting International Students Enrolled in Toronto-area Colleges, New national PLAR framework will support lifelong learning and help individuals enter the workforce faster, Canada on Track to Host Largest Afghan Resettlement Program, and more.