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The authors call for greater attention to this critical population and make nine recommendations that would contribute to solutions in each major issue area impacting the education of Canadian immigrant youth and their entry into the workforce.

In this presentation, ISSofBC's Kathy Sherrel outlined the journey her 350 person, 17 location, and 60 active program organization has been on that started in their settlement department around this concept of outcomes measurement about two years ago.

I've seen some interesting things come through my feeds recently about feedback and how it can help make change, so it's time to dive in a bit more deeply.

Between January and May 2019, the House of Commons Standing Committee on Citizenship and Immigration studied the current state of settlement services to determine how they could be improved. This report highlights actions the federal government can take to improve settlement services in the different communities across the country, including in rural areas, as well as some initiatives on the international scene.

The objective of the report is to define the nature of front-line settlement work, the context in which it is carried out, and to review what research and work has been undertaken toward strengthening the capacity of front-line settlement practitioners.

With a challenge of integrating refugees into hosting societies comes the question about the role that ICTs could play in the ongoing integration efforts. Indeed, unprecedented reliance of refugees on technology, especially smartphones, is an important distinction of the current refugees’ crisis.