Blog Post

Misinformation - what it is and what you need to do to be ready for it

By: Marco Campana
February 3, 2020


Every day there is something new that comes on my radar. Just as I think I'm going to share a course or workshop or recorded webinar I've come across in the past, a really great resource drops into my lap. Timely, important information. Here's what I discovered today!

I came across this very useful webinar - Misinformation and what to do about it. From the webinar description:

"This one hour webinar deals with the topic of combatting misinformation. What is misinformation? How is it formed and spread? Why are we susceptible to misinformation? What can we do about it? We address these hard questions as well as provide some tangible tips for how we can all protect ourselves from misinformation and prevent it from spreading."

In the immigrant and refugee-serving sector, misinformation comes in many different forms, from scams that directly target newcomers, to bad information that may not be intentionally spread, but which gets shared and can impact a newcomer's settlement negatively.

We all need to increase our information literacy. Watch this webinar recording to fully understand why, then check out some useful resources below where you can learn more.

What else can you do to become more digitally literate?

I'm glad you asked!

The Scottish Social Services Council has created a great, practical and very relevant resource you should check out: 23 Digital capabilities to support practice and learning in social and health services.

It looks like a really interesting and practical learning resource for any human service worker. Check it out and start working through the 23 Digital Capabilities they suggest Social Workers need.

What's equally amazing about the resource is that they've open sourced the content as an "Open Educational Resource" along with other curriculum and content - "learning materials freely available for people and organisations to use, distribute or adapt as required without having to ask our permission".

Love it.

And, since you're looking at these resources, check out their videos that allow you to actively "take part in scenarios exploring some common situations where [you] may find [yourself] at risk using digital technology and services: mobile working, technical support calls and supporting vulnerable people in their use of social media."

These resources should keep you busy and help build your digital literacy and capability as you increase your use of technology in client service delivery.

Build trust, by design

In an era of increasing "Internet of Things (IOT)", the Internet Society wants to make sure your privacy and data are protected. It's not enough to ensure that what you do online is built with Privacy and Security By Design principles in mind (unsure of what these are? Don't worry, the article has the info you need), but also with “Trust by Design” in mind.

"It’s the idea that privacy and security should be built into IoT products – and not just an afterthought."

Makes sense, don't you think? If you're moving ahead and building neat internet things for clients, you'll want to make sure you're on top of all these principles, and that your techies are too...

I'd love to know what you think!



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